John Bull
Kemp,TX
Summary
Professional in automotive parts distribution with proven track record of supporting both retail and wholesale operations. Known for collaborative approach and commitment to delivering results in dynamic environment. Highly skilled in inventory management and customer engagement, adaptable to changing demands with reliability.
Overview
10
10
years of professional experience
Work History
Parts Counter Associate
Brinson Ford of Athens
06.2018 - Current
- Processed customer orders efficiently using dealership management software.
- Assisted customers in identifying and selecting appropriate parts for vehicle repairs.
- Maintained organized inventory of automotive parts and accessories, ensuring accuracy.
- Collaborated with service technicians to fulfill specific parts requests promptly.
- Trained new associates on inventory systems and customer service protocols.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Processed payments for parts purchases accurately, maintaining excellent cash handling practices.
- Resolved customer inquiries and complaints, enhancing overall satisfaction levels.
- Maintained organized inventory by accurately tracking incoming and outgoing parts shipments.
- Ensured proper documentation was completed for warranty claims processing purposes.
- Participated in ongoing training sessions to stay current on industry trends and product updates, ensuring accurate information was provided to customers when needed.
- Contributed to the achievement of sales goals by upselling complementary products whenever possible.
Lot Supervisor
Interstate Adjusters
06.2016 - 05.2018
- Conducted thorough post repossession inspections, noting vehicle condition, damage and required documentation for each unit.
- Safely moved, parked and secured a high volume of vehicles in a secure lot, ensuring all were locked and keys secured.
- Handled customer inquires and concerns professionally, provided updates to management team and managed keys/personal property and paperwork efficiently.
- Adhered strictly to company policies, safety regulations, and legal guidelines for repossession and storage.
Education
Associate of Applied Science -
Trinity Valley Community College
Athens, TX08-2019
Skills
- Shipping and receiving
- Stock replenishment
- Returns processing
- Parts identification
- Customer service
- Operations management
- Invoice processing
- Inventory management
- Inventory auditing
- Problem-solving skills
- Team collaboration
- Forklift operation
Timeline
Parts Counter Associate
Brinson Ford of Athens
06.2018 - Current
Lot Supervisor
Interstate Adjusters
06.2016 - 05.2018
Associate of Applied Science -
Trinity Valley Community College