John Burgess
Dallas,Tx.
Summary
Growth Focused Sales Executive IT Transformation Technology Sales and Pre-Sales Management in Cloud Services, Artificial Intelligence based (AI) Call Center, IVR, Customer Experience/Service Software, Call Center Automation and Call Center Network Security. Sold WAN Connectivity Equipment and Software. SD-WAN, DDOS, RRR (Rapid Response) Dual Authentication, Device Mgt, Network Monitoring and Protection, Sell To Retail, Telecom, Oil, Electrical Power Generation, Medical Providers and State Local State SLED. Presidents Circle Club Winner 8 times. Experienced in Managing Large Complex Accounts. Sell at CXO and Board Level. Excel at Hunter Territory Turn Around and Start-Up Situations. Solution Sales Experience Selling SAAS Services. Sold Cisco and Oracle Call Center Solutions as well as Transformation Services Supporting the same. Sold Software/Hardware including Mobile 5G, Unified Communications, Video and Networking Solutions. Senior C-Level Relationships in Retail, Telecom, Oil and Gas, Power Generation and SLED. Experienced in presenting Complex Software Applications to Technical and Executive audiences. Ability to Convey complex solution benefits with both technical and financial justifications.
Overview
23
23
years of professional experience
Work History
Major Account Manager TOLA
Paragon Micro
08.2020 - 02.2021
- Major Account Sales Executive covering both the Enterprise and Service Provider Marketplace in (TOLA) Texas, Oklahoma, Arkansas and Louisiana
- Opening territory for Paragon Micro, A Solutions Selling Integrator based in Chicago, Il
- Sold Multi-Vendor IT Portfolio of Hardware, Software, Collaboration and Voice Software
- Sold Networking Gear (Cisco, Juniper and Aruba) as well as Physical and Cyber Security including Cloud Solutions for Azure, AWS and Google Cloud.
Customer Solutions, Customer Sales Executive
Insight
06.2019 - 06.2020
- In the IT Transformation Marketplace’ Solutions Selling for Large Enterprise and Service Providers in (TOLA) Texas, Oklahoma, Arkansas and Louisiana
- Large Rolodex of Telecom and Oil and Gas/Power Generation Executives
- Generated and closed several large opportunities
- Sold Transformation Services Hardware, Software Development as well as Data Center Hardware and Software refresh
- Sold Services for Cloud and Digital Transformations as well as Unified Communications, IT Data Security
- Also Sold Data Center and Commercial Physical Security systems
- Sold to C-Suite Management In Strategic Global Accounts
- Sold Cloud services from Solutions for Azure, AWS and Google Cloud
Customer Sales Executive
DXC Technologies
03.2016 - 12.2018
- Sold Large Digital Transformation Projects including Managing Large Complex Groups For Digital Transformation
- Included Sales and Pre-Sales Engineering Global Digital Transformation, Networking and Cyber Security Services to AT&T and Media companies
- Managed Support
- Large Rolodex of Enterprise, Telecom and AT&T Executive relationships
- Sold Software Development, Cloud and Digital Transformation
- Sold Infrastructure Services
- Sold IT Security, Global Unified Communications Applications to AT&T
- Sold to C-Suite Level at AT&T on a Global Basis.
Applications Sales Manager
Oracle Inc
09.2013 - 02.2016
- Sold Next Generation Call Control and Customer Experience Software including IVR, Queuing, Automated Robotic Chat Customer Attendant and Retail On-Line AI Based Application for Hosted Shopping
- Sold Transaction Management and On-Line Check-Out Automation SAAS Capabilities as well
- Sold Digital Transformation Services, Software and Hardware to National Accounts in Retail, Oil Gas, Power Generation, High Tech Equipment and Telecom Industries
- Actively involved in Selling and Managing Highly Complex sales and integration opportunities
- Sold Service Automation, Web Commerce, Knowledge and Massive Data Management Applications with Security as well.
Regional VP Sales
Cisco Broadsoft Inc
02.2006 - 05.2013
- Sold Unified Communications, Call Center and IVR Call Queuing/Call Control
- Sold Call Routing and Queuing and Video/Collaboration Software (Perpetual and Hosted Licensing) directly to Retail, Service Provider, Technology and Film/Media customers
- Products included software and Digital Transformation Services including Customer Experience and Core Telecom Conversion from TDM to IP
- Sold to C-Suite In TOLA Territory for 5G Mobility, Web RTC, Video, Unified Communications, Web Collaboration, Call Center Software, Security IP Monitoring Products.
Senior Sales Consultant
NCR Corporation
12.2002 - 01.2006
- Covered Global Telecom and Technology Companies throughout Southwest for NCR Corporation
- Provide Consulting Digital Transformation, Integration and Logistical Solutions for the customer base
- Old Complex DEV-OPS, Networking, Cyber Security, and Unified Communications
- Covered Telecom, Power Generation as well as Oil and Gas marketplace
- Finished FY 2003 6th in the nation overall
- Won Presidents Club, which was awarded in Spain in Jan 2004
- Sold $10 Million Sprint Global Logistical Outsource
- Specialize in advanced, very-complex Cyber and Technology solutions
- Provide Complex Consulting and software support solutions for Very Large Customers in the Enterprise, OEM and Carrier marketplace.
Regional Sales Mgr
Luminous Networks
11.2001 - 12.2002
- Southwest
- Old To TOLA Territory Telecom, Major Enterprise, State and Local Government customers
- Sold Optical Networking solutions that included Transport and Ethernet Transport Hardware
- Ccounts Include Enterprise, SLED Local State Government, Equipment Manufacturers, and Major Service Providers
- Managed Pre-Sales SE Support.
Director of Sales North
Tasman Networks
01.2000 - 11.2001
- Managed Sales and Pre-Sales SE Systems Engineering Staff
- Successfully sold to Telecom C-Level Management New Product Development
- Sold to Technology and Telecom customers in North America
- Edge CPE and Cyber/Firewall capable products
- Helped Develop Sales Operations Tracking system for forecasting used by Company
- Closed the 4th largest carrier in US for a CPE based service.
National Account Manager
Cisco Systems, Inc
07.1996 - 12.1999
- Sold Global Telecom / Media Companies Networking, Cyber Security Hardware, Software and Transformation and Integration Services
- Grew territory from $1 Million dollars in sales FY 1995 to $16 Million in FY 1999
- Finished in top 20% of Cisco sales organization in FY 1997 and 1998
- Inished in top 10% of Cisco sales force worldwide in FY 1999.
Education
Bachelor of Science Technology -
University Of Houston
Skills
- Team Recruiting and Onboarding
- Google AdWords
- Price Schedules
- Staff Training and Development
Timeline
Major Account Manager TOLA
Paragon Micro
08.2020 - 02.2021
Customer Solutions, Customer Sales Executive
Insight
06.2019 - 06.2020
Customer Sales Executive
DXC Technologies
03.2016 - 12.2018
Applications Sales Manager
Oracle Inc
09.2013 - 02.2016
Regional VP Sales
Cisco Broadsoft Inc
02.2006 - 05.2013
Senior Sales Consultant
NCR Corporation
12.2002 - 01.2006
Regional Sales Mgr
Luminous Networks
11.2001 - 12.2002
Director of Sales North
Tasman Networks
01.2000 - 11.2001
National Account Manager
Cisco Systems, Inc
07.1996 - 12.1999
Bachelor of Science Technology -
University Of Houston