Applicant Résumé
Summary
Highly efficient employee well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Company A
The Ohio State University
01.2024 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Facilitate tours of campus, The Ohio Union, and The Woody Hayes Athletic Center.
- Maintained up-to-date knowledge of Ohio State history to accurately inform guests about the university and the vast options they will have as a student.
- Serving as hosts, minglers and managers for prospective students and their guests during Undergraduate Admissions recruitment events, home football games and off-season practices, camps and visits.
- Managing the visitor experience and maintaining all NCAA compliance rules and regulations.
Deputy Recorder
Company B
05.2023 - Current
- Performed routine data entry or document management.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Processed and sent all mail documents daily
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Sales Associate Specialist
Company C
05.2023 - 08.2023
- Increased sales revenue by building strong customer relationships and providing tailored product recommendations.
- Exceeded monthly sales targets through effective upselling techniques and consistent follow-ups with clients.
- Generated new leads by participating in community events and networking opportunities, resulting in higher foot traffic to the store.
- Maximized customer satisfaction with personalized service, addressing concerns promptly and professionally.
Crew Member
Company D
02.2022 - 08.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
Life Guard
Company E
05.2021 - 08.2022
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Met regulatory compliance for staff members and led safety training to enhance lifesaving skills.
Life Gaurd
Company F
05.2021 - 08.2022
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Prevented accidents through regular equipment inspections and maintenance.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Promoted water safety awareness with educational presentations to community groups.
- Reduced the number of rule violations with clear signage and consistent enforcement of policies.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Assisted in developing emergency action plans for various aquatic facilities, ensuring preparedness for any situation.
- Collaborated closely with management to identify areas for improvement within the lifeguarding program.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
Intern
Company G
01.2024 - 04.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
Bachelor Of Arts - Sociology
The Ohio State University
Columbus, OH05.2026
Associate of Arts -
The Ohio State University
Columbus, OH04-2025
Skills
- Customer Service
- Supplies Monitoring and Restocking
- Quality Control Checks
- Time Management
- Clear Communication
- Adaptability and Flexibility
- Teamwork and Collaboration
- Crew Leadership
- Willingness to Learn
- Team Player
Volunteer Work
Winter Workshop- consisted of packaging period products and snacks for the community (2 hours).
Karaoke for a cause- Made and decorated journals for patients with Breast Cancer (2.5 hours).
MLK Day of Service-created care packages(4.5 hours).
Period Drive- Helped package period products for the community (1 hour).
Go with the flow- Helped package period products for the community (1 hour).
After hours- Volunteered to stay at work, after hours, off the clock, to help prepare for upcoming events, organize office work, or travel to events for County Elected Officials (30 hours)
MLK Day Celebration Columbus Library- assisted library staff in hosting a celebration in honor of MLK (5 hours)
Timeline
Company A
The Ohio State University
01.2024 - Current
Intern
Company G
01.2024 - 04.2024
Deputy Recorder
Company B
05.2023 - Current
Sales Associate Specialist
Company C
05.2023 - 08.2023
Crew Member
Company D
02.2022 - 08.2022
Life Guard
Company E
05.2021 - 08.2022
Life Gaurd
Company F
05.2021 - 08.2022
Bachelor Of Arts - Sociology
The Ohio State University
Associate of Arts -
The Ohio State University