John Campbell
Nashville,TN
Summary
Dynamic and entrepreneurial General Manager with exceptional problem-solving and decision-making skills with a customer-centric approach.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
General Manager
Desiderata Institute
05.2021 - Current
- Developed and maintained relationships with global customers and suppliers through account development.
- Formulated policies and procedures to streamline operations.
- Managed budget implementations, employee reviews, training, global schedules, and contract negotiations.
- Analyzed market trends and competitor activities to create competitive advantages.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Systems Analyst
EB Employee Solutions, LLC
02.2016 - 05.2021
- Investigated and addressed system issues to enhance usability and improve functionality.
- Updated organizational and subsystems to improve and streamline data collection.
- Resolved malfunctions with systems and programs through troubleshooting.
- Performed system analysis, documentation, testing, implementation and user support for platform transitions.
- Identified and documented detailed business rules and use cases based on requirements analysis.
- Compiled, evaluated and reviewed engineered data integrated to operating systems.
Solar Photovoltaic Installer
Alder Energy Systems
06.2015 - 02.2016
- Met and exceeded customer preferences with high-quality solar photovoltaic installations matching designs parameters.
- Conducted visual inspections and physical tests on previously installed modules and systems to identify faults.
- Put in place systems consistently surpassing code and safety standards.
- Conducted site visits, assessing solar panel placement and accurately measuring installation areas.
- Developed efficient installation techniques to decrease labor time.
Director of Business Development
Pro Performance Athletics
02.2014 - 06.2015
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Leveraged industry trends and competitive analysis to improve customer relationship building.
- Negotiated, prepared, and signed contracts with clients.
Education
BS - Health Exercise & Sport Science
THE CITADEL
Charleston, SC 08.2006 - 05.2010
Skills
Large dataset management
Performance improvement
Product development
Budget development
Operations management
Client account management
G-Suite
Sales Force
SQL
Timeline
General Manager
Desiderata Institute
05.2021 - Current
Systems Analyst
EB Employee Solutions, LLC
02.2016 - 05.2021
Solar Photovoltaic Installer
Alder Energy Systems
06.2015 - 02.2016
Director of Business Development
Pro Performance Athletics
02.2014 - 06.2015
BS - Health Exercise & Sport Science
THE CITADEL
08.2006 - 05.2010