John Canasteros
Plantation
Summary
Proactive leader committed to loyalty and honesty. Embraced opportunities for learning while anticipating organizational needs. Demonstrated competitiveness and enthusiasm in adhering to rules and procedures.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
Uniform Advantage
Sunrise
03.2026 - Current
- Utilized problem solving skills to resolve customer disputes or complaints quickly and efficiently.
- Promoted service and selling culture, enhancing customer experience and fostering loyalty.
- Built lasting client relationships by organizing and planning sales events.
- Provided excellent customer service by responding promptly to inquiries and complaints.
- Coordinated training programs for new team members, supporting ongoing staff development and skill enhancement.
- Established processes for monitoring customer satisfaction, ensuring alignment with customer needs and company standards.
- Implemented quality control measures to uphold company standards.
Brand Ambassador
Dolce & Gabbana
Fort Lauderdale
12.2025 - Current
- Engaged customers through product demonstrations and brand storytelling.
- Increased sales and brand awareness through face-to-face marketing.
- Developed strong relationships with clients to enhance brand loyalty.
- Coordinated promotional events to increase brand visibility and awareness.
- Represented the brand at industry events, showcasing product lines effectively.
- Employed basic selling techniques to engage with customers.
Sales Associate
Uniform Advantage
Plantation
06.2022 - 03.2026
- Assisted customers in selecting appropriate uniforms and accessories.
- Maintained store displays to enhance product visibility and appeal.
- Processed sales transactions using point-of-sale systems efficiently.
- Collaborated with team members to create a positive shopping experience.
- Trained new associates on store procedures and customer service standards.
- Helped customers find specific products, answered questions, and offered product advice.
- Worked with fellow sales team members to achieve group targets.
Warehouse Associate
Oliva Cigar Co.
Miami Gardens
02.2021 - 11.2021
- Tagged and wrote identifying information on containers, boxes, and cargo to ensure accurate identification and tracking.
- Moved boxes, containers, and pallets with special-purpose equipment, contributing to timely fulfillment of production targets.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Loaded and unloaded shipments from trucks and efficiently handled heavy packages using forklifts to maintain workflow continuity.
- Executed supervisor directives to ensure smooth workflow.
Assistant Manager
Panna Cooking
Key Biscayne
03.2020 - 02.2021
- Established processes to monitor customer satisfaction, enhancing service quality.
- Resolved team conflicts effectively, fostering a collaborative work environment.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Delegated tasks to staff, prioritizing goals to streamline workflow.
Customer Service Representative
Panna Cooking
Weston
08.2019 - 02.2020
- Conferred with customers by telephone or in person to provide information about products and services, ensuring accurate order placement.
- Cultivated strong customer relationships through personalized assistance and support, enhancing overall customer satisfaction.
- Maintained composure and professionalism in stressful situations, effectively diffusing tensions and resolving customer concerns.
Sales Assistant
Karibbean liquor
Rionegro
09.2017 - 05.2019
- Assisted in creating displays to promote products.
- Analyzed customer feedback data to identify areas of improvement within store's services.
- Researched competition, customer trends and industry developments related to international sales.
- Prepared reports on international sales activities and performance metrics.
- Coordinated with internal departments to ensure the successful execution of international sales campaigns.
- Developed and implemented international sales strategies to increase market share in key regions.
- Ensured compliance with export laws and regulations for international sales operations.
Production Director
Karibbean liquor
Rionegro
09.2016 - 05.2019
- Developed and maintained production schedules to ensure timely completion of projects.
- Coordinated production requirements with material handling and staffing to streamline project execution.
- Facilitated communication between departments to ensure project alignment.
- Oversaw inventory and conducted cycle counts to ensure accuracy of outgoing orders.
- Managed inventory of props and costumes to support production needs.
- Provided input for performance reviews and identified areas for additional improvement.
Education
Coaching And Leadership Certification -
Evolve Miami
Miami, FLMulti Engine Rating - Aviation
ADF Airways
Miami, FLCommercial Pilot - Aviation
ADF Airways
Miami, FLHigh School Diploma -
Colegio San Jose De Las Vegas
Medellin, Colombia Skills
- Retail strategies
- Client engagement
- Team coordination
- Leadership
- Decision-making
- Problem-solving
- Process improvement
- Communication
- Multitasking
Certification
- Coaching and leadership
Languages
- English
- Spanish
Timeline
Assistant Manager
Uniform Advantage
03.2026 - Current
Brand Ambassador
Dolce & Gabbana
12.2025 - Current
Sales Associate
Uniform Advantage
06.2022 - 03.2026
Warehouse Associate
Oliva Cigar Co.
02.2021 - 11.2021
Assistant Manager
Panna Cooking
03.2020 - 02.2021
Customer Service Representative
Panna Cooking
08.2019 - 02.2020
Sales Assistant
Karibbean liquor
09.2017 - 05.2019
Production Director
Karibbean liquor
09.2016 - 05.2019
Coaching And Leadership Certification -
Evolve Miami
Multi Engine Rating - Aviation
ADF Airways
Commercial Pilot - Aviation
ADF Airways
High School Diploma -
Colegio San Jose De Las Vegas