Joshua Carman
Fishers,IN
Summary
Accomplished Account Manager offering extensive experience in developing account plans, increasing revenue and deepening customer relationships with exceptional customer service. Excellent communication and problem solving abilities. Ready to bring 7 years' experience to challenging new position with industry-leading team at Care.com.
Overview
21
21
years of professional experience
Work History
Senior Account Manager
Monster
07.2017 - Current
Managed book of business of more than $350k per quarter. Grew accounts by maintaining constant communication, providing top level customer service, analyzing clients needs, and relating them to product offerings.
- Provided servicing, management, retention, and growth of Enterprise accounts.
- Maintained routine communication with clients to drive solution utilization and assess customer satisfaction.
- Delivered sales presentations to all levels of organizations.
- Consistently achieved renewal rates above company average.
- Developed deep knowledge of customer businesses and relationship to company objectives.
- Grew revenue through customer education of business solutions and product offerings.
- Worked with customers to develop strategic business and account plans.
- Upsold and closed customer sales by driving product benefits around client needs.
Independent Insurance Adjuster
Holloway & Associates
09.2005 - 07.2017
Assistant Manager
Gray Eagle Golf Course
12.2003 - 09.2005
Education
Bachelor of Science - Finance And Management
Indiana University, Kelley School Of Business
Bloomington, IN12.2003
Skills
- Enterprise Account Management
- Business Development
- Effective and Professional Communication
- Sales Presentations
- Business Networking
- Data Analysis
- Strategic Planning
- Consultative and Solution Selling
- Goal Oriented
- Self-Motivated
- Excellent Work Ethic
- Organization and Time Management
- Client Relations
- Exceptional Customer Service
Accomplishments
- 2018 Monster Sales Rep of the Year
- Selected for the first ever Monster Management Program
- Recommended by the V.P. of Sales to represent Central Region in the Sales Enablement Council designed to address the needs and challenges facing Sales Reps.
- Maintained renewal rates consistently above company average
Timeline
Senior Account Manager
Monster
07.2017 - Current
Independent Insurance Adjuster
Holloway & Associates
09.2005 - 07.2017
Assistant Manager
Gray Eagle Golf Course
12.2003 - 09.2005
Bachelor of Science - Finance And Management
Indiana University, Kelley School Of Business
Similar Profiles
Pao KuePao Kue
Data Entry Clerk at MonsterData Entry Clerk at Monster
Shruthi NShruthi N
Senior Executive, Talent Acquisition at MonsterSenior Executive, Talent Acquisition at Monster
Yuktha BhargaviYuktha Bhargavi
Recruitment Consultant at MonsterRecruitment Consultant at Monster