Summary
Overview
Work History
Education
Skills
Timeline
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John Carosiello

Philadelphia,Pennsylvania

Summary

Motivated Housekeeper with work experience in industrial cleaning services. Dedicated to completing tasks on time and surpassing expectations. Works hard to maintain impeccable levels of cleanliness. Responds to guest needs to drive satisfaction and repeat business.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Wawa
Philadelphia, Pennsylvania
01.2022 - 06.2024
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Maintained and organized cleaning supplies stock.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Contacted customers about potential service upgrades, new services and account changes.

Custodian

MMC Cleaning Sevices
Philadelphia, Pennsylvania
11.2020 - 11.2021
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Swept and damp-mopped private stairways and hallways.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.

Education

High School Diploma -

Furness H. High School
Philadelphia, PA
06-2011

Skills

  • Deep cleaning
  • Dusting
  • Cleaning techniques
  • Glass and window washing
  • Hardworking
  • Customer relations
  • Paperwork processing

Timeline

Customer Service Representative

Wawa
01.2022 - 06.2024

Custodian

MMC Cleaning Sevices
11.2020 - 11.2021

High School Diploma -

Furness H. High School

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John Carosiello