Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Hailey Quinn

Nooksack,WA

Summary

At Tractor Supply Company, I excelled as a Customer Service Representative, managing high-stress situations and resolving customer complaints with empathy, enhancing loyalty. Skilled in critical thinking and active listening, I efficiently handled escalated calls, fostering positive outcomes. My approach to conflict resolution and team development significantly contributed to problem solving in a difficult situation..

I've also developed strong communication and problem-solving abilities in fast-paced service environment. I'm a quick learn on hands...great with others especially in tough an critical situations

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Tractor Supply Company
05.2022 - 03.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma - N/A

Lynden High School
Lynden, WA
06.2022

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Deep cleaning
  • Relationship building
  • Conflict resolution
  • Team development
  • Prioritization
  • Organization

Timeline

Customer Service Representative

Tractor Supply Company
05.2022 - 03.2024

High School Diploma - N/A

Lynden High School
Hailey Quinn
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