Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
17
17
years of professional experience
Work History
Quality Coordinator
Custom Control Sensors LLC
Phoenix, AZ
03.2025 - Current
Coordinated quality assurance processes to ensure compliance with industry standards and regulations.
Developed and implemented inspection protocols to enhance product reliability and customer satisfaction.
Analyzed data trends to drive strategic decisions aimed at reducing defects and enhancing efficiency.
Managed customer complaints efficiently, resolving issues promptly while minimizing negative impact on business operations.
Reduced non-conformances with thorough root cause analysis and effective corrective actions.
Implemented corrective action plans to address any identified deficiencies in the manufacturing process, reducing instances of defective products reaching customers'' hands.
Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
Quality Auditor
West Pharmaceuticals
Scottsdale, AZ
02.2023 - 02.2025
Conducted comprehensive quality audits to ensure compliance with regulatory standards and company policies.
Developed and implemented corrective action plans to address identified non-conformities and enhance product quality.
Collaborated with cross-functional teams to drive continuous improvement initiatives in manufacturing processes.
Trained and mentored junior auditors on quality control practices and auditing techniques for operational excellence.
Analyzed audit findings to identify trends and recommend process improvements for increased efficiency.
Led root cause analysis sessions to investigate quality issues, facilitating timely resolutions and preventive measures.
Conducted audits of worker activities to ensure compliance with production and shipping standards.
Administrative Manager
United States Air Force
Vandenberg AFB California
10.2016 - 08.2018
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Trained employees in company and regulatory compliance requirements to promote conformance.
Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
Assigned tasks and directed team of office clerks.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Security Forces Patrolman
United States Patrolman
Vandenberg AFB
11.2015 - 10.2016
Patrolled grounds to monitor status and safety of premises.
Led, managed and performed force protection duties to protect personnel and resources.
Reviewed log records to obtain pertinent information relevant to shift.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Reported suspicious activities and persons to law enforcement.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Warned offenders about rule infractions and violations and verbally evicted violators from premises.
Security Forces Patrolman
United States Airforce
Spangdahlem AirBase Germany
11.2011 - 10.2015
Patrolled grounds to monitor status and safety of premises.
Led, managed and performed force protection duties to protect personnel and resources.
Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
Maintained confidentiality of special reports and collected data.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
Security Response Member
United States Air Force
Eglin Airforce Base
08.2009 - 11.2011
Recorded incident reports with detailed accounts of occurrences.
Screened vendors and contractors before granting access to restricted areas within mall.
Demonstrated commitment to public safety by patrolling events and well-populated establishments.
Monitored work of contractors in design, construction and startup phases of security systems.
Built and strengthened relationships with area governments, departments and agencies to manage effective planning and implementation of emergency response strategies.