Results-driven Quality Coordinator at Safecor Health with a strong work ethic and critical thinking skills. Achieved significant reductions in non-conformances through effective corrective actions and preventive strategies. Expert in training and development, fostering teamwork and collaboration to enhance operational compliance and customer satisfaction.
Work History
Quality Coordinator
2 Years 3 Months
Safecor Health | 07.2024 - Current
Developed and implemented quality assurance protocols to enhance operational compliance.
Conducted regular audits and assessments to ensure adherence to industry standards.
Collaborated with cross-functional teams to identify and resolve quality-related issues.
Trained staff on best practices in quality management and regulatory requirements.
Led continuous improvement initiatives, fostering a culture of excellence within teams.
Reduced non-conformances with thorough root cause analysis and effective corrective actions.
Analyzed data trends to identify opportunities for process improvements, leading to a more efficient workflow and higher quality output.
Assisted with quality control audits.
Ensured all products met or exceeded customer requirements through rigorous testing and inspection procedures.
Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Maintained open communication channels between departments so that any issues could be quickly addressed before affecting overall product quality.
Coordinated with production teams to implement preventive maintenance strategies that reduced downtime and improved equipment reliability.
Technical Trainer
2 Years 1 Month
American Health Packaging | 05.2022 - 06.2024
Developed and delivered training programs on product knowledge and operational procedures.
Facilitated onboarding sessions to acclimate new hires to company standards and protocols.
Assessed training needs through collaboration with department managers to enhance workforce competency.
Implemented feedback mechanisms to improve training effectiveness and participant engagement.
Created instructional materials, including manuals and presentations, to support learning objectives.
Mentored junior trainers in best practices for effective delivery and learner assessment strategies.
Led cross-functional workshops aimed at improving interdepartmental communication and teamwork skills.
Evaluated training outcomes using surveys and assessments to ensure continuous improvement initiatives were met.
Maintained detailed records of employee progress throughout training programs, allowing managers to easily track improvements over time.
Provided ongoing support for alumni of technical training programs, answering questions or offering additional resources when needed.
Conducted thorough needs assessments to identify areas for improvement in training materials and methods.
Enhanced employee technical skills by developing comprehensive training modules and hands-on workshops.
Boosted employee satisfaction rates through personalized coaching sessions, addressing individual challenges and concerns related to technology use.
Evaluated training effectiveness through regular feedback surveys, making necessary adjustments to course content as needed.
Collaborated with subject matter experts to develop tailored courses for specific roles within the organization.
Group Leader
3 Years 1 Month
Hikma Pharmaceuticals | 01.2019 - 02.2022
Directed cross-functional teams to enhance product quality and compliance with regulatory standards.
Streamlined operational workflows, reducing process inefficiencies and improving team performance.
Mentored junior staff on best practices for pharmaceutical operations and safety procedures.
Implemented training programs to elevate employee skillsets in line with industry advancements.
Coordinated project timelines to ensure timely delivery of products while maintaining high standards.
Analyzed production metrics to identify areas for improvement and drive strategic initiatives.
Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
Machine Operator II
1 Year 1 Month
American Health Packaging | 11.2017 - 12.2018
Operated automated packaging machinery to ensure efficient production workflow.
Monitored equipment performance, conducting routine maintenance to minimize downtime.
Inspected finished products for quality assurance, adhering to safety and regulatory standards.
Trained new machine operators on equipment handling and safety protocols.
Line Coordinator
12 Years 4 Months
Rich’s Products Corp. | 06.2005 - 10.2017
Coordinated production schedules to optimize workflow and meet operational targets.
Assisted in training new staff on safety protocols and equipment usage.
Implemented process improvements that enhanced efficiency in daily operations.
Monitored inventory levels and facilitated timely replenishment of supplies.
Collaborated with cross-functional teams to resolve production issues promptly.
Provided training to new hires on line coordination duties, facilitating smooth integration into the workforce.
Education
High School Diploma
Washing Irving HS | New York, NY | 08.1999
I have successfully completed the course entitled:Leadership,Team building and coaching for managers and supervisors.
Skills
Training and development
Preventive actions
Customer satisfaction
Corrective actions
Critical thinking skills
Strong work ethic
Employee training
Operation Monitoring
Teamwork and collaboration
Problem-solving
Reliability
Critical thinking
Team leadership
Self motivation
Certification
Leadership Team-Building and Coaching Skills for Managers and Supervisors