Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Caston

Dallas,GA

Summary

Dynamic Senior Medical Department Representative with the United States Navy, adept at enhancing patient care processes and ensuring HIPAA compliance. Proven problem-solver with effective communication skills, leading initiatives that improved operational efficiency and trained personnel on medical systems. Committed to delivering compassionate care while managing critical medical documentation and appointments. Over the past 3 years was the Senior Enlisted Medical Advisor to a Regimental Commander, including managing medical care for over 3000 Marines, 17 Navy Medical Officers, and 109 Navy Medical Personnel.

Professional with robust background in medical department operations and patient support. Skilled in managing administrative tasks, coordinating between departments, and ensuring compliance with healthcare regulations. Strong focus on team collaboration and adaptability, consistently delivering results and maintaining high standards. Proficient in medical terminology, patient communication, and electronic health record systems.

Overview

19
19
years of professional experience

Work History

Senior Medical Department Representative

United States Navy, USN
07.2006 - Current
  • Managed patient records and medical documentation,and patient appointments, and care with attention to accuracy and compliance standards.
  • Coordinated communication between military medical staff and personnel to streamline operational workflows, and global deployability.
  • Assisted in the implementation of military healthcare policies, enhancing service delivery efficiency.
  • Trained new personnel on medical systems and software, ensuring quick adaptation and proficiency.
  • Led initiatives to improve patient care processes, optimizing resource allocation and response times.
  • Evaluated operational procedures for compliance with military healthcare regulations, driving continuous improvement.
  • Collaborated with cross-functional teams, other branches of services, and civilian medical facilities to improve overall efficiency of the military medical department.
  • Managed inventory of medical supplies, maintaining optimal stock levels and minimizing waste.
  • Maintained accurate patient records, contributing to a well-organized and efficient medical department.
  • Conducted regular audits of patient records for 24 sites over 14 states to ensure military compliance with privacy regulations and uphold data integrity standards.

Education

High School Diploma -

Thornton Township
Harvey, IL

Skills

  • HIPAA regulations adherence
  • Efficient appointment management
  • Equal Opportunity Officer
  • Sexual Assault Victims Advocate
  • CPR & BLS Instructor
  • Problem-solving
  • Punctual and hardworking
  • Problem-solving abilities
  • Calm and effective under pressure
  • Caring and empathetic
  • Effective communication

Timeline

Senior Medical Department Representative

United States Navy, USN
07.2006 - Current

High School Diploma -

Thornton Township
John Caston