John Cattaneo
Gallup,NM
Summary
Detail-oriented Digital Personal Shopper skilled in curating personalized shopping experiences. Proven ability in communication and problem-solving, enhancing customer satisfaction through tailored solutions.
Dynamic professional with experience in digital shopping and data management. Strong teamwork and organizational skills demonstrated through effective collaboration with colleagues to enhance shopping experiences and optimize inventory. Ready to leverage problem-solving abilities to drive customer engagement.
Adaptable Digital Personal Shopper known for excellent attention to detail and effective communication. Successfully utilized data analytics to track trends and improve inventory selection, committed to delivering exceptional customer service and enhancing operational efficiency.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Digital Personal Shopper
Walmart
Gallup, NM
09.2023 - 05.2026
- Curated personalized shopping lists based on customer preferences and feedback.
- Assisted customers in navigating online platforms to enhance shopping experience.
- Collaborated with team members to ensure product availability and timely delivery.
- Utilized data analytics tools to track shopping trends and optimize inventory selection.
- Provided exceptional service by promptly addressing customer inquiries and resolving issues.
- Adapted quickly to new technologies, enhancing efficiency in order processing and management.
- Participated in training sessions to improve product knowledge and customer engagement strategies.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Surveyor Assistant
Depauli Engineering & Surveying
Gallup, NM
05.2023 - 08.2023
- Assisted in data collection for topographic and boundary surveys.
- Utilized surveying equipment, including total stations and GPS units, to gather accurate measurements.
- Supported project management by preparing survey documentation and reports for review.
- Collaborated with surveyors to ensure adherence to safety protocols on job sites.
- Conducted preliminary site assessments to identify potential obstacles in survey execution.
- Maintained equipment inventory and performed routine maintenance on surveying tools and instruments.
- Communicated effectively with team members to coordinate daily survey activities and timelines.
- Adapted quickly to new technologies and software used in mapping and data analysis tasks.
Data Entry Intern
Gallup McKinley County School District
Gallup, NM
08.2022 - 04.2023
- Maintained accurate data entry across multiple databases to ensure information integrity.
- Assisted in processing student enrollment and attendance records efficiently.
- Collaborated with team members to streamline data collection processes, enhancing operational workflows.
- Developed proficiency in data management software, improving overall efficiency in daily tasks.
- Conducted quality checks on entered data to identify and rectify discrepancies promptly.
- Regularly updated databases with current information, ensuring compliance with school district standards.
- Maintained strict confidentiality while handling sensitive client information according to company guidelines and legal regulations.
- Demonstrated adaptability by quickly learning new software programs and adjusting to changes in database structures or requirements.
- Supported team members with timely and accurate data entry, enabling them to focus on higher-level tasks.
- Reduced errors in reports by thoroughly reviewing entered data and making necessary corrections before submission.
Education
Associate of Science - Psychology
Central New Mexico Community College
Albuquerque, NM05-2028
High School Diploma -
Miyamura High School
Gallup, NM05-2023
Skills
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Relationship building
- Adaptability and flexibility
Certification
CTE - Career Skills Certificate for competency in Business Concepts
Timeline
Digital Personal Shopper
Walmart
09.2023 - 05.2026
Surveyor Assistant
Depauli Engineering & Surveying
05.2023 - 08.2023
Data Entry Intern
Gallup McKinley County School District
08.2022 - 04.2023
Associate of Science - Psychology
Central New Mexico Community College
High School Diploma -
Miyamura High School