John Cherry
Philadelphia,Pennsylvania
Summary
Diligent Security Professional with 12 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures. Responsive and hardworking Security Supervisor trained in conflict resolution, patrol and security planning. Accomplished in running tight shifts with minimal incidents and maximum control of building envelope. Understands importance of identifying and mitigating security loopholes. Security-focused and skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Having 4 years of experience bringing leadership and intuition to commercial and private security teams. Adept at monitoring high volumes of people while providing safety. Skilled at resolving conflicts and diffusing escalated situations. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Security Officer
Childrens Hospital of Philadelphia
Philadelphia, PA
01.2024 - Current
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
Security Officer/Security Supervisor
Allied Universal Security Services
Philadelphia, PA
02.2020 - 01.2024
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Reported suspicious activities and persons to law enforcement.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Conducted regular patrols of key areas to spot and control security concerns.
- Developed improved training methods with focus on public safety and officer awareness.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
- Monitored work of contractors in design, construction and startup phases of security systems.
- Recorded incident reports with detailed accounts of occurrences.
- Led team of 10 Security Officer in monitoring high volume of mall traffic during peak hours and days.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Monitored and evaluated unit performance on key security issues and recommended corrective action programs where appropriate.
- Trained 17 new security officers.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.
- Kept team compliant with security protocols and appearance standards.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
Security Guard/Security Supervisor
Mainline Private Security
Philadelphia, PA
01.2017 - 09.2019
- Demonstrated commitment to public safety by patrolling events and well-populated establishments.
- Assigned present security workers to positions.
- Trained security workers on site-specified procedures.
- Managed security staff rotation for position coverage on breaks.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation.
- Permitted entry with escort for approved persons into secure locations.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Supervised team of 10-15 security personnel during shift.
Event Security Guard
Contemporary Services Corporation
Philadelphia, PA
08.2016 - 08.2018
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Permitted entry with escort for approved persons into secure locations.
- Monitored employee activities, confirming compliance with security regulations.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Participated in staff meetings, special events and professional development activities.
- Oversaw entry and exit of up to 10,000-70,000 employees and visitors daily
Restaurant Busser
Happy Rooster
Philadelphia, PA
07.2016 - 08.2016
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Collaborated with team members to address emergent dining room situations and fill gaps in duty schedules.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Informed restaurant manager of lost customer property to aid in returning mistakenly discarded items.
- Participated in pre-staging dining rooms for meals, arranging tables according to restaurant policies.
- Emptied on-site trash receptacles into dumpsters and large waste receptacles.
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
- Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
- Trained 5 newly hired employees.
Loss Prevention Officer
Strong Protective Services
Delmar, DE
09.2012 - 06.2016
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible and directing shoppers to safety.
- Attentively monitored 3 store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
- Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk.
Education
High School Diploma -
Olney Charter High School
Philadelphia, PA06.2016
Skills
- Conflict resolution techniques
- Stationary surveillance
- Theft prevention training
- Dispatch
- Crime Prevention
- Emergency Response
- Surveillance
- Staff Leadership
- Security Activity Coordination
- Special Event Security
- Body Searches
- Asset Protection
- Visitor Monitoring
- Facility Patrols
- Event Staffing
- Equipment Inspection
- Loss Prevention
- Crowd Control
- Staff Discipline
- CCTV Surveillance
- Employee Relations
- Staff Performance Assessments
- Problem Identification
Certification
- First Aid/CPR Certified
Timeline
Security Officer
Childrens Hospital of Philadelphia
01.2024 - Current
Security Officer/Security Supervisor
Allied Universal Security Services
02.2020 - 01.2024
Security Guard/Security Supervisor
Mainline Private Security
01.2017 - 09.2019
Event Security Guard
Contemporary Services Corporation
08.2016 - 08.2018
Restaurant Busser
Happy Rooster
07.2016 - 08.2016
Loss Prevention Officer
Strong Protective Services
09.2012 - 06.2016
High School Diploma -
Olney Charter High School