John Clagg
Milton
Summary
Dedicated professional with a strong background in parole supervision and counseling. Known for strategic planning and problem-solving skills, leveraging collaboration to enhance support systems for parolees. Ready to drive community safety and rehabilitation outcomes.
Overview
33
33
years of professional experience
Work History
Parole Officer I
WVDCR
Huntington, WV
11.2020 - Current
- Conducted risk assessments to evaluate parolee compliance and community safety.
- Developed rehabilitation plans tailored to individual parolee needs and progress.
- Coordinated with law enforcement and social services to monitor parolee activities.
- Facilitated access to community resources for parolees, enhancing support systems.
Operations Manager
RDN Services LLC
St. Albans, WV
10.2012 - Current
- Oversaw daily operations to ensure efficiency and optimal resource allocation.
- Led cross-functional teams to streamline processes and enhance productivity.
- Developed and implemented standard operating procedures to improve operational consistency.
- Analyzed performance metrics to identify areas for improvement and drive strategic initiatives.
Correctional Counselor II
WVDCR
Barboursville, WV
04.2018 - 11.2020
- Facilitated individual and group counseling sessions to support inmate rehabilitation and emotional well-being.
- Developed and implemented treatment plans tailored to the needs of diverse inmate populations.
- Conducted regular assessments to monitor inmate progress and adjust interventions as necessary.
- Collaborated with interdisciplinary teams to ensure comprehensive care and address behavioral issues effectively.
Relief Police Dispatcher
Marshall University
Huntington, WV
04.2001 - 05.2002
- Operated multi-line phone systems to receive emergency and non-emergency calls efficiently.
- Coordinated response efforts with law enforcement, fire, and medical services during critical incidents.
- Monitored radio communications to relay vital information to officers in the field promptly.
- Maintained accurate logs of all calls and dispatch activities for record-keeping and analysis.
Merchandiser
PepsiCo
St. Albans, WV
10.1998 - 09.2001
- Led merchandising strategies to enhance product visibility and drive sales growth.
- Developed and implemented promotional displays to boost brand awareness and customer engagement.
- Trained and mentored junior staff on best practices for inventory management and product placement.
- Collaborated with cross-functional teams to streamline supply chain processes and improve operational efficiency.
Certified Correctional Officer
Virginia Department of Corrections
Augusta County, VA
02.1998 - 09.1998
- Supervised daily activities of incarcerated individuals to maintain order and safety within facility.
- Conducted routine inspections of cells and common areas to ensure compliance with regulations.
- Managed inmate intake procedures, including documentation and orientation for new arrivals.
- Collaborated with mental health professionals to address behavioral issues among inmates effectively.
Store Manager
Burlile Oil Company
Huntington, WV
10.1993 - 05.1997
- Trained and mentored staff to enhance operational efficiency and customer service skills.
- Managed inventory control systems to optimize stock levels and reduce waste.
- Developed marketing strategies to increase foot traffic and drive sales growth.
- Oversaw daily operations, ensuring compliance with safety and health regulations.
Education
Certificate - Basic Training
West Virginia Division of Corrections & Rehabilitation
Glenville, WV10-2019
Bachelor of Arts - Criminal Justice
Marshall University
Huntington05-1996
Certificate of Technical Studies - NREMT
Cabell County Vocational Center
Huntington, WV12-2000
Certificate - Basic Correctional Officer
Virginia Department of Corrections Academy
Augusta County, VA06-1998
Skills
- Professional boundaries
- Motivational interviewing
- De-escalation techniques
- Courtroom testimony
Timeline
Parole Officer I
WVDCR
11.2020 - Current
Correctional Counselor II
WVDCR
04.2018 - 11.2020
Operations Manager
RDN Services LLC
10.2012 - Current
Relief Police Dispatcher
Marshall University
04.2001 - 05.2002
Merchandiser
PepsiCo
10.1998 - 09.2001
Certified Correctional Officer
Virginia Department of Corrections
02.1998 - 09.1998
Store Manager
Burlile Oil Company
10.1993 - 05.1997
Certificate - Basic Training
West Virginia Division of Corrections & Rehabilitation
Bachelor of Arts - Criminal Justice
Marshall University
Certificate of Technical Studies - NREMT
Cabell County Vocational Center
Certificate - Basic Correctional Officer
Virginia Department of Corrections Academy