John Clark
Monroe,GA
Summary
Results-driven professional with a strong background in sales support and order management and vendor product knowledge. Skilled in Syteline and Design Portal system, contributing to enhanced customer satisfaction and streamlined operations.
Dynamic Order Entry Specialist with extensive sales experience and industry knowledge. Known for exceptional attention to detail and problem-solving abilities, successfully managing customer inquiries and optimizing order processes.
Overview
20
20
years of professional experience
Work History
Quote Specialist
Tucker Door & Trim
Monroe, GA
08.2025 - Current
- Processed customer quotes accurately using internal software tools.
- Collaborated with sales team to clarify product specifications and pricing details.
- Managed quote requests efficiently, ensuring timely responses to customer inquiries.
- Reviewed and verified pricing accuracy in compliance with company guidelines.
Order Entry Specialist
Tucker Door and Trim
Monroe, GA
01.2015 - 08.2025
- Processed customer orders accurately using order management systems.
- Collaborated with sales and shipping teams to ensure timely deliveries.
- Maintained up-to-date knowledge of product offerings, enabling accurate order entry and informed customer service interactions.
- Maintained detailed records of order transactions and inventory levels.
- Assisted in training new staff on order entry procedures and software usage.
- Identified discrepancies in orders and resolved issues promptly to enhance customer satisfaction.
- Managed high-volume workloads while maintaining exceptional attention to detail in a fast-paced environment, ensuring minimal errors in entered data.
- Identified opportunities for improving workflow efficiency within the order entry department, proposing solutions to management accordingly.
Production Scheduler
Tucker Door and Trim
Monroe, GA
01.2006 - 01.2015
- Coordinated production schedules to optimize workflow and meet delivery deadlines.
- Analyzed inventory levels to ensure adequate supply for production needs.
- Enhanced on-time delivery rates by maintaining accurate production planning and prioritizing tasks.
- Implemented process improvements that reduced lead times and increased throughput.
- Optimized production schedules by closely monitoring resources and adjusting timelines accordingly.
- Updated management and clients on progress of production.
- Tracked progress of manufacturing orders using Ponderosa software.
Education
High School Diploma -
Monroe Area High School
Monroe, GASkills
- Great knowledge of stock inventory and vendor products
- Sales experience
- Industry awareness
- Pricing strategies
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Vendor selection
Timeline
Quote Specialist
Tucker Door & Trim
08.2025 - Current
Order Entry Specialist
Tucker Door and Trim
01.2015 - 08.2025
Production Scheduler
Tucker Door and Trim
01.2006 - 01.2015
High School Diploma -
Monroe Area High School