John Clark
Latham,NY
Summary
Experienced communicator with over 10 years of experience. Awareness in safety risk analysis, de-escalating conflicts and controlling behaviors. Background includes monitoring entrances, facility grounds and closed circuit feeds. Leverages excellent listening and service skills in emergency response.
I also was originally employed with St. Peter's Hospital in 2006 when i stated in the cafeteria as a food service worker, From there I started working in security every other weekend, Subsequently in august of 2012 I started fulltime in security.
Overview
11
11
years of professional experience
Work History
Corporal Security Officer
Samaritan Hospital-St. Mary's Campus
Troy, NY
07.2018 - 08.2023
- Completed full building and grounds patrols to spot and investigate concerns.
- Documented concerns at the end of the shift.
- Directed guests around building and answered accessibility questions.
- Watched multiple facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Monitored and relayed active alarms from alarm notifications.
- Coordinated and oversaw regular fire drills to ensure emergency preparedness.
- Reported suspicious activities and persons to law enforcement.
- Promoted to Corporal in 2019.
Security Officer
St. Peter's Hospital
Albany, NY
08.2012 - 07.2018
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Safeguarded sensitive information by adhering strict to company policies regarding confidentiality and document handling procedures.
- Respond to active alarms.
- Maintained proper functioning of security equipment by performing regular checks and reporting issues promptly for repair or replacement.
- Conducted de-escalation of conflicts between individuals on-site using strong interpersonal skills and conflict-resolution techniques.
- Enhanced proficiency by participating in regular training sessions for recertification of security license, de-escalation techniques, and report writing.
- Trained new security personnel on protocols and emergency response procedures, fostering team effectiveness.
Education
High School Diploma -
Colonie Central High
Albany, NYSkills
- Customer Service
- Report Writing
- Theft Prevention
- Crime Prevention
- Problem-Solving
- Communication and Conflict Resolution
- Team player
Timeline
Corporal Security Officer
Samaritan Hospital-St. Mary's Campus
07.2018 - 08.2023
Security Officer
St. Peter's Hospital
08.2012 - 07.2018
High School Diploma -
Colonie Central High