John Clasen
Aurora,IL
Summary
Results-oriented, performance-driven, and adaptable individual with a strong desire for a new employment opportunity. Excellent skills in the Golf Industry, bringing a business-savvy mentality to every task. Renowned for consistently delivering A+ results, ready to contribute expertise and drive to make a significant impact in a new role.
Life long golfer with a 4 handicap or better since the age of 18, achieving 2 career hole-in-one's. Takes great pride in being a natural-born shot maker and can make par from anywhere on the course.
Overview
31
31
years of professional experience
Work History
Owner
Coastal Handyman Solutions, LLC
11.2022 - 08.2024
- Independent small business Handyman servicing local community with high end quality outcome.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
President/Owner
Precision Lawn
03.2004 - 03.2022
- Provides all lawn care and landscaping services such as weekly lawn maintenance, landscape design, also managing the administrative and bookkeeping side of the business
- Also personally maintains and services all company equipment
- My job is never finished until my customer is 100% satisfied
Asst. Golf Professional/Caddymaster
Aurora Country Club
03.2001 - 12.2003
- Managed 6 staffers, all daily golf operations with a membership of 350, also trained and certified all 100+caddies
Outside Service Attendant/Asst. Golf Professional
Legend Trail Golf Club
11.1998 - 03.2001
- Managed all outside Golf Operations
Dock Supervisor/Operations Supervisor
American Frieghtways
02.1994 - 10.1998
- Managed all daily out-bound freight operations
- Forklift trained and certified all new drivers and dock workers.
Education
No Degree -
Waubonsee Community College
Aurora, ILSkills
- Golf Course Management
- Junior Golf Instruction (5 years)
- Golf Club building and repairing
- Heavy equipment (10 years)
- Heavy Equipment Operator (10 years)
- Landscaping (10 years)
- Lawn Care (10 years)
- Construction
- Mowing
- Forklift (4 years)
- Maintenance
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Project Management
- Operations Management
- Business Management
- Business Planning
- Strategic Planning
- Project estimating
- Client Service
Timeline
Owner
Coastal Handyman Solutions, LLC
11.2022 - 08.2024
President/Owner
Precision Lawn
03.2004 - 03.2022
Asst. Golf Professional/Caddymaster
Aurora Country Club
03.2001 - 12.2003
Outside Service Attendant/Asst. Golf Professional
Legend Trail Golf Club
11.1998 - 03.2001
Dock Supervisor/Operations Supervisor
American Frieghtways
02.1994 - 10.1998
No Degree -
Waubonsee Community College
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