John C. Nelson

25 years' experience. Manage over 400 vendors & 300 different contracts globally under the Institutional Clients Group / Markets & Securities Services Technology division for Citibank that encompasses over $100MM in software assets for this book of work globally for Citibank.

• Demonstrated reliability while managing software operations remotely for 10 years across global teams.
• Strategic Sourcing directly with Procurement daily and working with each supplier.
• Main point of contact for all Software Assets and renewals in this organization as the Chief of Staff.
• Facilitate the business' needs for ongoing technical support and upgrade protection on selected products by ensuring that maintenance, support and upgrade protection renewals are managed/handled/ordered in advance of their expiration.
• Identified savings opportunities for software licensing, renewals, and services, contributing to cost reduction initiatives.
• Manage contracts and relationships to maximize value creation and costs for software licensing, maintenance, and service offerings.
• Collect information for budgeting, software compliance & inventory, contract summaries, and cost comparisons.
• Create Software forecasting for each divisions annual budget on a global level.
• Respond to requests from end users, managers, developers, and team members for specific IT Software Asset Management data information.
• Provided vendor license support and information through two Divestitures and worked closely with Citi Legal through the process.
• Assisted in identifying $5MM in software savings from over forecasting.
• Maintained vendor contracts and managed daily operations with third-party vendors to ensure service continuity and compliance.
• Manage the maintenance of records and databases containing information regarding licenses, warranties, and service agreements for the organization's financial application software.
• Minimize organizational cost through product standardization and tracking.
• Track quality throughout the product lifetime.
• Served as Business Supplier Relationship Manager, overseeing vendor relationships and ensuring service quality.
• Transitioned all vendors and software from Legacy BISYS to Citi model post-acquisition, ensuring operational integration without service disruption.
• Coordinated new Software License Agreements and renewal of Software License Maintenance and tracking of same with no lapse in coverage and adding Dev, UAT, and CoB environments while moving the applications into the Citi Midwest Data Center and Southwest Data Center for Continuity of Business where Citi centralizes their operations offsite from each location.
• Strategic sourcing of application development Financial software and managing vendors in large corporate environment for Citi Group throughout North America, Canada, Europe, Singapore, and the Middle East.
• Experience in Third Party Application Development Software Procurement, Hardware Procurement, Software Application Management, procurement of new software licenses, annual software license maintenance renewals, budgeting, and forecasting.
• Assist Citi Procurement with vendors for contract negotiations and Statements of Work involving Citi Legal when needed.
• Obtain P&L, and work with vendor finance departments on a global basis for invoices and discrepancies.
• Work with Citi Accounts Payable departments in each country and in that country's currency as well as Accounts Receivable in the Oracle P2P system for each country.
• Work with Third Party Risk officers.
• Maintain global suppliers in the Citi Approved Supplier Program (CASP) under the MSST Investor Services Division.
• Collaborated with vendors and Citi Legal to control divestitures.
• Installed and maintained 5 Avaya telecommunications systems across multiple global divisions.
• Global financial services company. Website: [Citibank](https://www.citibank.com)

• Install new Telecommunications systems in 300+ Service Merchandise retail locations in North America.
• Supervised telecommunications system support, ensuring reliable operation across stores.
• Provided network operations support, maintaining system functionality and reliability.
• Relocated systems with little or no downtime.
• Relocated offices and all network and telecommunications systems.
• Coordinated 200+ store remodels with Facility Manager, preparing locations for efficient division of large facilities and leasing remaining space.
• Coordinated system shipping prior to arrival, collaborating with store manager and staff for seamless remodel transition.
• Coordinated with contractors and vendors in various cities on a daily basis.
• Retail company specializing in various merchandise. Website: [Service Merchandise](https://www.servicemerchandise.com)

• Engaged audiences through singing and entertainment
• Collaborated with band members to create music
• Performed live music shows across various venues and events.
• Engaged audiences through dynamic performances and stage presence.
• Coordinated rehearsal schedules to ensure readiness for performances.

• Supervised crew members on construction site.
• Constructed residential homes for clients.
• Managed operations at construction company.

• Coordinated processing and issuance of Military ID Cards, Dependent ID Cards, and Restricted Area Badges to ensure secure access and identification.
• Worked as a law enforcement specialist, maintaining safety and security in military operations.
• Participated in Air Base Ground Defense training to develop skills in base security and emergency response.
• Completed M60 Machine Gun training to enhance proficiency in weapon handling and operational readiness.
• Silver Flag Alpha Training - Indian Springs Nevada.
• Military service. Website: [USAF](https://www.airforce.com)