John Cocozzo
Wallington,NJ
Summary
Experienced operations leader skilled in managing day-to-day operations and negotiating with vendors, consistently delivering increased efficiency, high quality production, and enhanced customer loyalty.
Overview
42
42
years of professional experience
Work History
General Manager of Operations
Natale Machine and Tool Company
Carlstadt, New Jersey
10.1983 - 10.2025
- Managed operations as authorized Streamlight stocking distributor and repair center, overseeing flashlight repairs and inventory control to maintain service quality.
- Led day-to-day manufacturing operations for industrial lighting products.
- Managed production line staff, ensuring, quality, and adherence to safety standards.
- Coordinated order processing and customer shipments to maintain efficient workflow and timely delivery.
- Managed purchase order entry and vendor communications to secure components, supporting uninterrupted production.
- Negotiated special price agreements with vendors, achieving cost savings that supported operational budgets.
- Generated customer-specific product quotes, supporting customer specifications.
- Monitored inventory levels and placed orders to maintain adequate supplies.
- Maintained cleanliness and organization of workspaces to promote a safe environment.
- Developed relationships with key clients and vendors, enhancing customer satisfaction and loyalty through effective communication.
- Resolved escalated customer service issues in a timely manner
- .Participated in negotiations with vendors regarding product purchases
- Assisted in implementing UL safety protocols and training for new and existing employees.
- Ensured compliance with safety guidelines by regularly inspecting work areas.
- Attended industry events and trade shows to promote products.
- Operated a variety of machinery and tools safely and efficiently.
Education
Electrical
Bergen County Vocational School
Teterboro, NJSkills
- Operations management
- Production scheduling
- Inventory control
- Vendor negotiation
- Safety compliance
- Customer relationship management
Affiliations
Volunteer, Little League Softball Coach
Timeline
General Manager of Operations
Natale Machine and Tool Company
10.1983 - 10.2025
Electrical
Bergen County Vocational School