John Conteh
Customer Service Rep
Irving,TX
Summary
Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
8
8
years of professional experience
Work History
Supply Matching Coordinator /Customer Service Repr
Richemont North America
Forth Worth
04.2017 - 10.2023
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Reduced logistical errors through meticulous planning of transportation schedules and inventory management practices.
- Utilized SAP to process customer orders, track shipments, and manage inventory levels
- Utilized Excel to track and analyze supply chain data for process improvement.
- Maintained detailed documentation of supply matching activities for audit and compliance purposes.
Shipping and Receiving Clerk
Richemont North America
Fort Worth, TX
09.2015 - 04.2017
- Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
- Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
- Communicated with vendors and suppliers to verify timely delivery of goods.
Education
High School Diploma -
Trinity High School
Skills
- Information Collection
- Document Management
- Data Entry
- Proficient in SAP and Excel for supply chain management and data analysis
- Experienced in inventory maintenance and material handling activities
- Strong verbal communication skills for interacting with customers and colleagues
- Exceptional attention to detail in matching supplies with purchase orders
- Ability to multitask and prioritize tasks effectively
Timeline
Supply Matching Coordinator /Customer Service Repr
Richemont North America
04.2017 - 10.2023
Shipping and Receiving Clerk
Richemont North America
09.2015 - 04.2017
High School Diploma -
Trinity High School