John Cooper
Lancaster,PA
Summary
Hardworking professional committed to worksite safety and client satisfaction. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
Work History
Landscape Foreman
Davis Landscaping
06.2022 - Current
- Assisted with weekly project planning and crew scheduling.
- Streamlined project timelines by effectively managing crew members, delegating tasks, and coordinating resources.
- Developed lasting customer relationships.
- Supervised team member performance to meet client deadlines and requirements.
- Enhanced overall project performance with strong attention to detail, resulting in fewer errors and rework during installation and maintenance tasks.
Front of House Manager
SeoulMates Korean Kitchen
01.2024 - 04.2024
- Ensured consistent quality of service by regularly reviewing staff performance and providing constructive feedback during team meetings.
- Trained new hires on company policies, procedures, and how to properly execute daily tasks.
- Analyzed customer feedback and implemented strategies to improve customer satisfaction.
- Boosted team morale through regular performance feedback sessions and recognition of exceptional work.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
Education
Associates in Specialized Business - Culinary Arts And Restaurant Management
Pennsylvania School of Culinary Arts
Centerville, PA05.2015
Skills
- Computer Proficiency
- Teamwork and Collaboration
- Database Management
- Process Optimization
- Product Education
- Customer Retention Strategies
- POS Systems and Ordering Platforms
- Microsoft Office
- Product Recommendations
- Calm and Professional Under Pressure
Timeline
Front of House Manager
SeoulMates Korean Kitchen
01.2024 - 04.2024
Landscape Foreman
Davis Landscaping
06.2022 - Current
Associates in Specialized Business - Culinary Arts And Restaurant Management
Pennsylvania School of Culinary Arts
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