John Coté
Aventura,FL
Summary
Versatile and collaborative hospitality and service leader in a wide variety of operations. Passionate about driving profits, loyalty and memorable experiences by innovating, developing, and maintaining successful programs. Develop enthusiastic, goal-oriented teams through mentoring, training and maintaining a pleasant, enriching, and safe work environments.
Overview
10
10
years of professional experience
Work History
Assistant Director of Food and Beverage
Margaritaville Hollywood Beach Resort
2023.06 - Current
- Oversight of 8 unique restaurants, bars and cafes as well as robust catering and banquet programs.
- Manage multimillion-dollar budgets by effectively managing and mentoring venue leadership.
- Work closely with marketing team to promote creative programming that enhances not only guest experience, but profitability as well.
- Affect cost savings through P&L review process with venue leadership.
- Drive revenue and cost controls by working closely with Executive Chefs and Management on inventory controls, innovation, and menu engineering.
- Drive year-over-year business growth while leading operations, strategic vision, and long-range planning.
Director of Outlets
The Diplomat Beach Resort
2022.03 - 2023.03
- Responsible for operational and business oversight of restaurants, bars and retail spaces for 1000 room/ 4 diamond luxury resort.
- Effectively managed multimillion-dollar budget.
- Relaunched Diplomat Kids' Club
- Conceptualized and introduced Diplomat Restaurant Delivery program.
- Maintained safe, healthy and positive work environments through training and frequent audits.
EVP/ Managing Director
Out Of The Box Franchises
2018.10 - 2021.04
- Conceptualized and developed several new concepts including 43B Bistro + Bodega, an upscale bistro and bodega.
- Oversaw all aspects of development from design to opening and operating.
- Led development of comprehensive business plan to maximize profitability and company performance.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
General Manager
Bon Appetit Management | DreamWorks/ NBCUniversal
2017.04 - 2019.08
- Effectively managed multimillion-dollar budget.
- Participated in numerous RFP's, Client retention projects and new account openings.
- Worked closely with Client to create unique catering experiences that coincided with film releases.
- Drove revenue and cost controls by working closely with Executive Chefs and Management on inventory controls, innovation, and menu engineering.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
District Safety Champion
Bon Appetit Management Company
2014.01 - 2019.08
- Responsible for performing food and physical safety audits on several campuses including: DreamWorks, Disney Studios, Getty Museum/ Getty Villa and Porsche Experience.
- Worked with respective teams to identify and correct opportunities for improvement.
Director of Operations
Bon Appetit Management | Getty Center/ Getty Villa
2014.01 - 2017.04
- Responsible for all campus food service operations including: fine dining, high-volume cafes, coffee shops and catering.
- Worked closely with museum executives on curated food and beverage events that were related to current exhibits.
- Cultivated lasting client relationships using strong issue resolution and dynamic communication skills.
- Created unique educational and mentoring experiences for staff, client and guests.
- Supported culture of inclusion and recognition of all staff.
Education
Business Administration/ Entrepreneurial Studies
College of The Canyons
Valencia, CAHealth And Wellness
WellSpring School of Allied Health
Kansas City, MOPre-Medicine
Cleveland Chiropractic College
Kansas City, MOSkills
- Mentoring
- Financial Forecasting
- Training and Orientation
- Creative Problem Solving
- Certified TiPS Trainer
- POS Programming/ Implementation
Timeline
Assistant Director of Food and Beverage
Margaritaville Hollywood Beach Resort
2023.06 - Current
Director of Outlets
The Diplomat Beach Resort
2022.03 - 2023.03
EVP/ Managing Director
Out Of The Box Franchises
2018.10 - 2021.04
General Manager
Bon Appetit Management | DreamWorks/ NBCUniversal
2017.04 - 2019.08
Director of Operations
Bon Appetit Management | Getty Center/ Getty Villa
2014.01 - 2017.04
District Safety Champion
Bon Appetit Management Company
2014.01 - 2019.08
Business Administration/ Entrepreneurial Studies
College of The Canyons
Health And Wellness
WellSpring School of Allied Health
Pre-Medicine
Cleveland Chiropractic College
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