John Cotter
Swansea,IL
Summary
I am actively seeking a full time position in the beverage industry. My experience and passion for this field make me a strong candidate for roles in delivery, merchandising, marketing and sales. I am eager to contribute my skills and knowledge to a dynamic company in the beverage sector.
Overview
31
31
years of professional experience
Work History
Residential Driver
Republic Services
10.2023 - Current
- Complied meticulously with local regulations regarding waste disposal, protecting both public health and the environment.
- Minimized complaints by addressing customer inquiries or concerns in a professional manner.
- Conducted thorough pre-and post-trip vehicle inspections, ensuring optimal operational performance.
- Developed strong rapport with customers, fostering positive relationships and trust in service reliability.
- Enhanced customer satisfaction by providing timely and efficient residential waste collection services.
Delivery Driver
Absopure Water Corporation
09.2018 - 09.2023
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Supported warehouse operations during peak seasons or staff shortages for seamless business continuity.
- Assisted in training new drivers on company policies, routes, and safety procedures to ensure smooth onboarding experience.
- Adhered to federal, state, and local transportation laws ensuring compliance at all times.
- Enhanced customer satisfaction by promptly delivering water orders and maintaining friendly interactions.
- Provided exceptional customer service by addressing concerns or complaints promptly and professionally.
- Contributed to company growth by consistently meeting and exceeding monthly sales targets through upselling products.
Warehouse Manager
Value City Funiture
01.2009 - 09.2018
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Collaborated closely with sales department to address any issues related to product availability or shipment delays.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
On Premise Driver /Relief Sales Representative
Illinois Distributing Company
04.2002 - 12.2009
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Obtained signatures from customers upon delivery of goods.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
Lead Merchandiser
E.L. Schaeffer and Sons Distributinng Company
10.1993 - 04.2002
- Enhanced brand visibility by negotiating prime shelf space with store managers and vendors.
- Optimized stock rotation practices, minimizing waste due to expired or damaged goods while maintaining high levels of product availability.
- Implemented planogram updates in compliance with company guidelines, ensuring accurate representation of current product offerings within the retail space.
- Increased sales by developing visually appealing merchandise displays and promotional materials.
- Led a team of merchandisers, providing training and guidance for optimal performance.
- Updated pricing and signage to complete product displays and educate customers.
- Monitored and replenished display inventory and restructured according to available stock.
- Created visual displays to highlight new and featured products.
Education
No Degree - HVAC Installation And Repair
Vatterott College - Fairview Heights
Fairview Heights, IL07.2015
Skills
- Route Navigation
- DOT Compliance
- CDL License
- Customer Service
- Problem-Solving
- Clean Driving Record
- Commercial driving
- Punctuality
Timeline
Residential Driver
Republic Services
10.2023 - Current
Delivery Driver
Absopure Water Corporation
09.2018 - 09.2023
Warehouse Manager
Value City Funiture
01.2009 - 09.2018
On Premise Driver /Relief Sales Representative
Illinois Distributing Company
04.2002 - 12.2009
Lead Merchandiser
E.L. Schaeffer and Sons Distributinng Company
10.1993 - 04.2002
No Degree - HVAC Installation And Repair
Vatterott College - Fairview Heights