John Cousins
Poncha Springs,CO
Summary
Hardworking and enthusiastic about learning new fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong problem-solving, a very strong work ethic and high attention to detail.
Overview
8
8
years of professional experience
Work History
Retail Assistant Manager
Western Recreation Industries
04.2023 - Current
- Maintained visual merchandising standards throughout the store to create engaging shopping experiences for customers.
- Collaborated with store manager to develop action plans for improving overall store performance metrics.
- Exhibited excellent people skills during interaction with employees and customers.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
- Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
- Developed strong relationships with vendors, negotiating favorable terms for product procurement.
Receiving Specialist & Courier
Nite Ize
10.2022 - 11.2022
- Handled day-to-day shipping and receiving overseeing packages per day.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
Sales Lead
Hygiene Feed & Supply
05.2018 - 06.2022
- Answered questions so that customers could make the best decision on which products to purchase.
- Trained and mentored new sales associates.
- Prepared items for deliveries.
- Delivering products to various places in and around Boulder County
- Built lasting relationships with customers through outstanding customer service interactions.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Offered each customer exceptional personal service to boost sales and customer satisfaction.
- Offered hands-on assistance to customers, which included loading products into their vehicles, along with assessing needs and maintaining current knowledge of consumer preferences.
- Maintained relationships with customers by identifying needs and offering appropriate services.
Assistant Pitmaster - Internship
Georgia Boys BBQ
08.2016 - 12.2016
- Worked on meat preparation for the head chef to increase kitchen speed.
- Cleaned kitchen counters, refrigerators and freezers.
- Worked with prep cooks to prepare daily food specials.
Education
University of Wyoming
Laramie, WYSilver Creek High School
Longmont, COSkills
- Strong work ethic
- Decisiveness
- Resourceful
- Flexible and Adaptable
- Active Listening
- Multitasking Abilities
- Attention to Detail
- Interpersonal Communication
- Self-Motivated
- Dependable and Responsible
- Customer Engagement
- Sales strategy development
Additional Information
- OSHA certified in General Industry Safety and Health
- Multiple Elanco iCEV certificates including Starting Your Own Business, Veterinary Science, and others.
Timeline
Retail Assistant Manager
Western Recreation Industries
04.2023 - Current
Receiving Specialist & Courier
Nite Ize
10.2022 - 11.2022
Sales Lead
Hygiene Feed & Supply
05.2018 - 06.2022
Assistant Pitmaster - Internship
Georgia Boys BBQ
08.2016 - 12.2016
University of Wyoming
Silver Creek High School
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