John Cox
Heber City,UT
Summary
Accomplished leader with a proven track record at Pride Security, enhancing operational efficiency and team productivity through strategic process improvements and rigorous quality control measures. Expert in crisis management and firearms handling, I excel in fostering teamwork and collaboration, significantly reducing vulnerabilities. Skilled in developing and implementing comprehensive training programs, I ensure optimal safety and preparedness. I believe in making sure that the staff is having the best experience so they can pass it on to the client. Patient Public Safety Officer bringing 16 years of performance in public safety roles. Experience working closely with local and state authorities. Recognized for maintaining peaceful environment and providing professional service. Sound knowledge of crime and fire prevention techniques. with additional work positions as a Military Police Sargent and Law enforcement Officer with 24 years of experience in enforcing state and federal laws and city codes according to departmental policies, procedures, and regulations. With effective skills and excellent problem-solving capabilities. Skilled at investigating crimes and accidents while identifying and preserving evidence.
Overview
8
8
years of professional experience
Work History
Public Safety Lead Officer
Vail Resorts Inc
11.2021 - Current
- Implemented new security measures based on risk assessments, significantly reducing potential vulnerabilities.
- Provided leadership and guidance to junior officers, fostering a professional and supportive work environment.
- Established open lines of communication between public safety department and facility occupants to address concerns proactively.
- Enhanced public safety by conducting regular patrols and addressing potential security threats.
- Developed and implemented training programs for new hires, resulting in increased staff competency levels.
- Maintained accurate records of daily activities and incidents, enabling effective communication among team members.
- Handled sensitive information with discretion while investigating incidents involving employees or visitors.
- Assisted in the development of emergency preparedness plans, effectively preparing the team for various crisis scenarios.
- Managed scheduling and deployment of security personnel, ensuring optimal coverage across all shifts.
- Promoted a culture of safety awareness among employees through ongoing education initiatives.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Monitored crowded public areas and events to mitigate risk and promote safety.
Events Manager
Vail Resorts Inc
11.2021 - Current
- Managed budgets effectively, optimizing allocation of resources to maximize event impact.
- Delivered exceptional customer service to attendees, addressing concerns promptly and professionally.
- Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
- Maintained strict safety protocols at all times, mitigating potential risks to attendees during large-scale gatherings.
- Trained and supervised event staff to complete tasks on time.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
Firearms Instructor
Pride Security
03.2018 - 11.2021
- Remained current on industry trends and legislation, incorporating relevant updates into course materials as needed.
- Developed strong relationships with local law enforcement agencies, leading to collaborative training opportunities for both instructors and officers.
- Ensured regulatory compliance by conducting thorough audits of facility equipment, safety protocols, and instructor certifications.
- Expanded the reach of the firearms training program by participating in industry conferences, networking events, and collaborating with other professionals.
- Maintained a safe learning environment by enforcing strict range safety protocols during all training sessions.
- Improved trainee accuracy by providing personalized coaching and feedback during live-fire exercises.
- Increased safety awareness through detailed instruction on proper firearm handling and storage.
- Implemented hands-on demonstrations that reinforced classroom instruction in real-world scenarios.
- Assisted students in overcoming challenges related to firearm usage, such as grip strength or recoil management.
- Met needs of different students by adapting teaching materials and methods.
- Helped students meet course goals by establishing clear objectives for lessons, units and projects.
- Conducted classes and workshops for students on special topics of interest.
President of Operations
Pride Security
03.2017 - 11.2021
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Supported project management team for optimal performance.
- Resolved issues and recommended actions based on production and compliance reports.
- Established strong relationships with vendors and suppliers to negotiate favorable contracts and pricing agreements.
- Implemented quality control measures across all departments, resulting in consistent high-quality products and services delivered to customers.
- Implemented cost-saving measures, reducing overall operational expenses while maintaining quality standards.
- Cultivated long-term relationships through focused effort on customer's unique needs and finding best solutions.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
Education
No Degree - Criminal Science
Central Texas Collage
Military Based With TravelHigh School Diploma -
Wasatch High School
Heber, UT04.1984
Skills
- Incident Command
- Firearms handling
- Law Enforcement
- De-Escalation Techniques
- Crisis Management
- Crime Prevention
- Conflict de-escalation
- Firearms knowledge
- Teamwork and Collaboration
- Problem-Solving
- Reliability
- Excellent Communication
- Active Listening
- Critical Thinking
- Officer Training
- Interpersonal Skills
Additional Information
With my years of service and experience I am will to answer any additional questions you should have about Certificates, Awards and Trainings.
Timeline
Public Safety Lead Officer
Vail Resorts Inc
11.2021 - Current
Events Manager
Vail Resorts Inc
11.2021 - Current
Firearms Instructor
Pride Security
03.2018 - 11.2021
President of Operations
Pride Security
03.2017 - 11.2021
No Degree - Criminal Science
Central Texas Collage
High School Diploma -
Wasatch High School