John Cox
Ada,OK
Summary
Dedicated professional with strong employee training and onboarding skills. Proven ability to enhance customer satisfaction and optimize team performance in fast-paced, stressful environments.
Overview
2
2
years of professional experience
Work History
Human Resources Specialist
United States Army National Guard
Chandler, Oklahoma
10.2024 - Current
- Conducted onboarding sessions for new personnel across multiple departments.
- Assisted in developing training programs for employee skill enhancement.
- Maintained detailed records of tests performed and results obtained, ensuring traceability and accountability.
- Maintained accountability for all weapons, ammunition, sensitive items, and classified documents assigned or issued during missions.
Team Leader Manager
Chick-fil-A
Ada, OK
08.2023 - Current
- Led team members in daily operations and service excellence.
- Trained staff on food safety and customer service standards.
- Coordinated shifts and assigned tasks to optimize workflow.
- Resolved customer inquiries and ensured satisfaction promptly.
- Assigned and monitored daily tasks for team members.
- Maintained organized cash registers and secure money storage areas.
- Assisted in training new staff on money handling procedures.
- Reconciled daily cash reports with transaction records.
Education
High School Diploma -
Byng High School
Byng Oklahoma05-2025
Skills
- Employee training
- Onboarding procedures
- Customer service
- Team building
- Communication skills
- Records management
- Time management
- POS terminal operation
- Cash reconciliation
- Bill payment
- Cash register operation
- Money handling
- Refund handling
- Transaction handling
- Ordering and stocking
Accomplishments
Distinguished Honor Graduate
Timeline
Human Resources Specialist
United States Army National Guard
10.2024 - Current
Team Leader Manager
Chick-fil-A
08.2023 - Current
High School Diploma -
Byng High School