Work Preference
Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
Timeline
Generic
Linda Rice

Linda Rice

Human Resources Specialist
Hanover,PA

Work Preference

Desired Job Title

Human Resources SpecialistClient Care CoordinatorHuman Resources GeneralistGovernment Service Fulfillment CoordinatorCoordinator

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Hanover, PA, USWestminster, MDHampstead, MDYork, PAGettysburg, PA
Open to relocation: Yes

Salary Range

$70000/yr - $80000/yr

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing

Summary

Dynamic Human Resources Specialist with a proven track record at MVS Hyperbaric Wound Care, excelling in talent acquisition and employee engagement. Enhanced retention through innovative wellness programs and streamlined onboarding processes. Skilled in HRIS and performance management, fostering a culture of compliance and compassion across diverse teams.

Overview

31
31
years of professional experience

Work History

Human Resources Specialist

MVS Hyperbaric Wound Care/ Podiatry Associates Columbia
07.2021 - 01.2026
  • Partnered with executive leadership to oversee HR for 180+ employees across multiple medical offices.
  • Developed a people-first HR function that supports recruitment, onboarding, performance management, and retention.
  • Streamlined hiring by refining job descriptions, standardizing interviews, and coordinating onboarding processes with Paychex to enhance candidate experience.
  • Enhanced employee engagement through implementation of Wellness and Recruiting programs, positively impacting retention and morale.
  • Collaborated with leadership on performance reviews and employee relations, balancing compassion with compliance.
  • Maintained over 180 confidential HR files with precision using HRIS systems.
  • Improved HR communication and processes, resulting in recognition for fostering an efficient, approachable HR environment.

Client Care Coordinator

Home Healthcare Agency
Westminster, MD
11.2019 - 04.2020
  • Acted as the key liaison between clients, caregivers, and agency management for a busy senior care organization.
  • Utilized empathy, precision, and communication skills to enhance client service quality and support staff satisfaction.
  • Coordinated daily scheduling for 160+ caregivers, optimizing client coverage through ClearCare software.
  • Collaborated with the VA and DSS to ensure accuracy in billing, authorizations, and compliance.
  • Supported quality assurance and maintained secure, compliant client and employee records.
  • Demonstrated calm professionalism and effective problem-solving in high-demand situations.

Human Resources Generalist

Alliance Material Handling, Inc.
Jessup, MD
03.2018 - 07.2019
  • Managed full-cycle recruitment, onboarding, and employee development programs.
  • Collaborated with leadership to update HR policies, streamline hiring processes, and foster a positive culture.
  • Implemented a multi-level Wellness and Engagement initiative, improving morale and retention metrics.
  • Supported HR and leadership teams at dynamic material handling company by optimizing people operations and enhancing employee engagement.
  • Strengthened compliance through management of insurance renewals and ensured vendor records met ISNetworld standards.
  • Enhanced accuracy and confidentiality of HR data across 180+ personnel files.

Government Service Fulfillment Coordinator

Verizon Wireless
Md
10.2007 - 03.2018
  • Supported 105+ federal agencies while ensuring full compliance with federal regulations and high customer satisfaction.
  • Coordinated workforce communications, payroll, and account operations for large federal clients, ensuring seamless service delivery for Navy and Marine Corps.
  • Achieved a 100% accuracy rate on order fulfillment and contract compliance.
  • Recovered over $120M in outstanding contract balances through relationship-driven account management.
  • Led HR-related administrative and client operations for large-scale government contracts.
  • Collaborated with C-level leadership to implement change management and process improvements.
  • Received recognition for delivering exceptional service, enhancing client engagement, and supporting project management initiatives.

Coordinator

Gsc
Laurel, MD
01.2006 - 01.2007
  • Exceeded Service Level Agreements for incident time-to-repair and request time-to-resolve, suggesting and implementing cost-saving initiatives contributing to over 10% budget savings
  • Interface with Sales, Financial Services, Legal and Marketing Teams to ensure all customer needs are being met
  • Managed multiple priorities to deliver effective results in a quota-driven environment
  • Evaluated products and services for customers, achieving monthly productivity quotas
  • Understand various wireless cellular equipment and their technical specifics, including cellular phones, data products/services and associated equipment

Lead Cosmetic Patient Care Coordinator

Spector + Krupp
Towson, MD
01.1995 - 01.2006
  • Scheduled appointments and surgeries for patients and managed pre-operative and post-operative wound care.
  • Acted as liaison between surgeon and referral offices/patients to ensure seamless communication.
  • Handled inbound calls and compiled patient information and requests for accurate data entry.
  • Contacted agencies for insurance coverage verification and processed payments efficiently.
  • Receive and process orders and educational packages for doctors and patients
  • Coordinated training courses for management staff to enhance skills.
  • Implement and distribute Surgical log
  • Prioritize monthly and end of year reports with sales to review products and revenue
  • Acting esthetician for skin care Obagi, La Roche- Posay and Salt a peel Microdermabrasion

Education

Associate Degree - 60 Credit Hours Toward

Anne Arundel Community College
Arnold, MD

High School Diploma -

South River High School
Edgewater, MD

Essentials of Government Management -

Villanova University
Alliance

Mastering Contract Management -

Villanova University
Alliance

Advanced Contract Management -

Villanova University
Alliance

Skills

  • Talent Acquisition & Onboarding
  • Employee Engagement
  • Performance Management
  • Employee Relations
  • Change Management
  • Human Resources Strategy
  • Policy compliance
  • Payroll management
  • Employee training
  • HRIS
  • Payroll software
  • UKG PRO
  • PeopleSoft
  • HR Analytics
  • Reporting
  • Process Optimization
  • Project Management
  • Investigations
  • Vendor Relations
  • Workable
  • ClearCare
  • ISNetworld
  • Excel
  • Teladoc
  • Fresh Benies
  • Athena
  • Kelley Benefits
  • Teams
  • Teams

Websites

Accomplishments

  • Hiring Efficiency Improvement, Enhanced hiring process by reducing time-to-fill by 20% through process optimization.
  • Retention Strategy Success, Boosted employee retention by 15% via new engagement and wellness programs.
  • Contract Balance Recovery, Recovered $120M in contract balances, setting a company record.
  • Order Fulfillment Accuracy, Maintained 100% order accuracy, ensuring compliance with federal regulations.

Languages

English, Advanced

Timeline

Human Resources Specialist

MVS Hyperbaric Wound Care/ Podiatry Associates Columbia
07.2021 - 01.2026

Client Care Coordinator

Home Healthcare Agency
11.2019 - 04.2020

Human Resources Generalist

Alliance Material Handling, Inc.
03.2018 - 07.2019

Government Service Fulfillment Coordinator

Verizon Wireless
10.2007 - 03.2018

Coordinator

Gsc
01.2006 - 01.2007

Lead Cosmetic Patient Care Coordinator

Spector + Krupp
01.1995 - 01.2006

Associate Degree - 60 Credit Hours Toward

Anne Arundel Community College

High School Diploma -

South River High School

Essentials of Government Management -

Villanova University

Mastering Contract Management -

Villanova University

Advanced Contract Management -

Villanova University

Similar Profiles

CREATE PROFILE
Linda RiceHuman Resources Specialist