John Crutchfield
Crown Point,IN
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
3
3
years of professional experience
Work History
Painter
Endecca Painting And Flooring
Crown Point, IN
08.2021 - Current
- Painted surfaces using brushes, spray guns and paint rollers.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Climbed scaffolding, staging, ladders and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
- Obtained correct dimensions and specifications by properly measuring areas.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing and priming.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape and other materials.
- Applied putty, wood filler, spackling and caulks to prep uneven surfaces and fill in holes.
Retail Sales Supervisor
O'Reilly Auto Parts
Crown Point, IN
06.2021 - Current
- Coached 4 sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Submitted reports to senior management to aid in business decision-making and planning.
- Monitored inventory to recommend stock levels, maximizing profits and minimizing losses.
- Increased sales by offering advice on purchases and promoting additional products.
- Issued receipts and processed refunds, credits or exchanges.
- Greeted at least 50 customers a day and helped with product questions, selections and purchases.
- Opened and closed store independently and prepared nightly bank drop for manager 2 days a week.
- Counted cash register drawers at beginning and end of each shift to prepare bank deposits at least 4 nights a week.
- Drafted shipment documentation and maintained accurate files.
- Delivered in-depth information on product features so customers could make educated decisions before purchase.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Performed basic mechanical maintenance with ease on customer vehicles
Janitorial Staff Member
Southlake YMCA
Crown Point, IN
09.2020 - 06.2021
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Reported vandalism or other damage to property to supervisor.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Assembled basic furniture and supplies for offices and other multi-use rooms.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract and top scrub floors and carpets.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
Grocery Bagger
Stracks And Van TIl
Crown Point, IN
04.2020 - 08.2020
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Checked for outdated and overripe grocery items and removed from inventory.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Conducted in-depth inspections of both incoming and outgoing shipments to support quality assurance goals.
- Collected carts from parking lot and designated return locations.
Education
High School Diploma -
Crown Point High School
Crown Point, IN12.2021
Skills
- Reporting and Performance Analysis
- Flexible Work Schedule
- Delegation and Supervision
- Inventory Management
- Computer Proficiency
- Decision Making
Accomplishments
- Became Retail Sales Supervisor within first 2 months of employment
- Supervised team of 6 staff members.
Timeline
Painter
Endecca Painting And Flooring
08.2021 - Current
Retail Sales Supervisor
O'Reilly Auto Parts
06.2021 - Current
Janitorial Staff Member
Southlake YMCA
09.2020 - 06.2021
Grocery Bagger
Stracks And Van TIl
04.2020 - 08.2020
High School Diploma -
Crown Point High School
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