John Dellar
West Chester,PA
Summary
Responsible Technician / Supervisor with excellent troubleshooting, customer service and analytics skills coupled with more than 20 years of experience. Highly effective in complying with safety requirements by being proactive. Broad skills in organizing, setup and maintenance of equipment and benches.
Overview
36
36
years of professional experience
Work History
Field Return Technician
CTDI
- Performed tests on Comcast watchlist units.
- Evaluated STB testing process to ensure multiple return units are tested to capture any failures.
- Report test results to Comcast.
SUPERVISOR
CTDI
06.2015 - 12.2019
- Supervised and directed production operations, quality, inventory control and process flow
- Assist engineering with customer related issues
- Focus on quality, cost reduction, and efficiency in all aspects of the repair process.
ELECTRONIC TECHNICIAN
ADECCO / CTDI
02.2013 - 06.2015
- Proficient in diagnosing and repairing electronic and electrical devices including cable TV STB'S, using VOM, O-Scope, Spectrum Analyzer and emulators.
CARPENTER / ELECTRICIAN
DELLAR AND SONS BUILDERS
06.1994 - 06.2013
- Performed all aspects of home remodeling including home networking and security
- Focused on customer needs providing a positive experience to ensure future relationships.
ELECTRONIC ENGINEERING TECHNICIAN
COMMODORE COMPUTERS
01.1989 - 01.1994
- Built engineering computer prototype boards for new product development utilizing IR reflow, wave solder, auto placement and other related surface mount technologies
- Assist engineering with hardware development including initial MPEGv1 video adapter.
TECHNICIAN / SECTION HEAD
COMMODORE COMPUTERS
01.1984 - 01.1987
- Involved in the development and repair of Commodore personal computers
- Acquired a rudimentary understanding of computer hardware concepts and designs.
Education
A.A. - Electrician
Professional Career Development Institute
Atlanta, Georgia01.2006
Associate - Electronic Engineering
RETS Electronic School
Broomall, PA01.1984
H.S. Diploma - GED
East High School
West Chester, PA01.1982
Skills
- Effective analytical, technical, and problem solving skills
- Demonstrated ability to meet the needs of patrons, dependable, hard working, reliable, and punctual
- Recognized for long hours, commitment to customers, attention to detail, professionalism, and follow-up
- Use clear, concise communication skills in conjunction with organizational skills to perform daily duties
- Resourceful, energetic, competent, multi-task and results-oriented
Timeline
SUPERVISOR
CTDI
06.2015 - 12.2019
ELECTRONIC TECHNICIAN
ADECCO / CTDI
02.2013 - 06.2015
CARPENTER / ELECTRICIAN
DELLAR AND SONS BUILDERS
06.1994 - 06.2013
ELECTRONIC ENGINEERING TECHNICIAN
COMMODORE COMPUTERS
01.1989 - 01.1994
TECHNICIAN / SECTION HEAD
COMMODORE COMPUTERS
01.1984 - 01.1987
Field Return Technician
CTDI
A.A. - Electrician
Professional Career Development Institute
Associate - Electronic Engineering
RETS Electronic School
H.S. Diploma - GED
East High School