John DeSilvio

Work History

Amazon

Swedesboro , NJ

11.2019 - 02.2024

Performed cycle counts to ensure accuracy of inventory levels.
Unloaded materials from trucks using forklifts and pallet jacks.
Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
Inspected returned merchandise for damage or defect before restocking shelves or returning it back to suppliers and vendors.
Adhered strictly to company policies regarding quality control measures throughout the shipping process.
Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.

Chianti Restaurant Italiano

Mullica Hill, NJ

06.2015 - 11.2019

Supervised the day-to-day operations of a restaurant, ensuring high standards of customer service were met.
Maintained accurate records of cash transactions for accounting purposes.
Ensured that all orders are taken accurately and promptly communicated to kitchen staff.
Provided customers with information about menu items, including ingredients, preparation methods and prices.
Coordinated seating arrangements to ensure efficient table turns and maximum occupancy levels.
Developed strategies to increase sales volume by upselling menu items or recommending daily specials.
Resolved customer complaints in a courteous manner while adhering to established policies and procedures.
Performed opening and closing duties such as setting tables, restocking items and verifying bank deposits.
Inspected dining room prior to opening for cleanliness and overall appearance.
Created weekly schedules for wait staff based on forecasts of guest traffic volumes.

Accounts Receivable Management Inc.

Thorofare, NJ

08.2007 - 07.2014

Reviewed customer contracts prior to initiation of collection efforts to ensure compliance with established terms and conditions.
Identified process improvements within the collections department which resulted in increased efficiency and productivity.
Developed and implemented collection strategies to reduce delinquent accounts.