Summary
Overview
Work History
Education
Skills
Timeline
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John Doane

Summary

Dynamic professional with a proven track record at Steamboat Powersports, excelling in customer service and work order processing. Skilled in estimating and warranty processing, I effectively coordinated schedules and delivered timely updates, ensuring customer satisfaction. My attention to detail and strong communication skills drive successful outcomes in fast-paced environments.

Overview

6
6
years of professional experience

Work History

F&I/Service Writer/Delivery Driver/Build Tech

Steamboat Powersports
01.2023 - 07.2025
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.
  • Conferred with sales teams to schedule and price repair requirements for used and new vehicles.
  • Provided a timeline and job status reports to promote quick and accurate service.
  • Paid attention to detail while completing assignments.
  • Excellent communication skills, both verbal and written.
  • Delivered services to customer locations within specific timeframes.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

Weed and Pest Management

Moffat County Weed And Pest
04.2022 - 08.2022
  • Maintained knowledge of equipment necessary to complete jobs, acquiring new skills and techniques.
  • Used proper PPE and safety protocols for personal health and safety of other staff.
  • Monitored quality control and trends to report to supervisor.
  • Treated areas with pesticides to alleviate bugs and other pests and destroy weeds.
  • Inspected vehicles and equipment and performed minor repair work to maintain optimal functionality and longevity.
  • Combined chemicals and mixed fertilizers, carefully observing all manufacturer instructions, to create proper mixtures and maintain safety.
  • Cleaned or serviced machinery for operating efficiency using water, gasoline or hand tools.
  • Observed company safety guidelines and maintained tight timetables when applying chemicals, lifting heavy objects and operating equipment.

Veterinary Technician

Bear Creek Animal Hospital
09.2019 - 08.2021
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Restrained animals to protect veterinarians from potential harm.
  • Restocked surgical and office supplies to keep all necessary materials easily accessible.
  • Assisted veterinarians with radiographs and ultrasounds.
  • Administered vaccinations to variety of animal species.
  • Administer medications, vaccines and treatments as instructed by veterinarian.
  • Prepared, sterilized and maintained medical instruments and equipment.

Education

High School Diploma -

Moffat County High School
Craig, CO
05-2021

Skills

  • Regular status report updates
  • Warranty processing
  • Schedules coordination
  • Appointment scheduling
  • Customer needs assessments
  • Customer service expertise
  • Work order processing
  • Estimating
  • Product and service sales

Timeline

F&I/Service Writer/Delivery Driver/Build Tech

Steamboat Powersports
01.2023 - 07.2025

Weed and Pest Management

Moffat County Weed And Pest
04.2022 - 08.2022

Veterinary Technician

Bear Creek Animal Hospital
09.2019 - 08.2021

High School Diploma -

Moffat County High School

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