John Dolan
Trenton,MO
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
17
17
years of professional experience
Work History
Key Account Manager
MFA Inc.
03.2020 - 12.2024
- Managed a portfolio of key accounts, ensuring consistent revenue generation and customer satisfaction.
- Increased sales revenue by identifying and targeting high-potential key accounts.
- Maximized customer retention rates through diligent follow-ups and tailored recommendations based on client needs analysis.
- Analyzed market trends to identify new business opportunities within the territory.
Agricultural Sales Rep.
Advanced Drainage Systems
01.2017 - 04.2018
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
District Sales Manager
AgReliant Genetics
01.2008 - 07.2016
- Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
- Increased sales revenue by developing and implementing effective sales strategies for the district.
- Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
Education
Bachelor of Science - Agricultural Business
University of Missouri - Columbia
Columbia, MO1993
Skills
- Client Relationship Building
- Business Development
- Key Account Management
- Data-driven decision-making
- Account Retention
- Problem-Solving
Skills
- Client Relationship-Building
- Account Development
- New Business Identification
- Client Needs Assessment
Timeline
Key Account Manager
MFA Inc.
03.2020 - 12.2024
Agricultural Sales Rep.
Advanced Drainage Systems
01.2017 - 04.2018
District Sales Manager
AgReliant Genetics
01.2008 - 07.2016
Bachelor of Science - Agricultural Business
University of Missouri - Columbia
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