John Downs
Technology Instructor / Instructional Support
Jacksonville,FL
Summary
Passionate about teaching technology by creating a dynamic and engaging educational experience. Taking the complex and making it easier to understand through motivation and real-world examples.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Product Development & Operations Manager
Fueled To Create
11.2017 - Current
- Liaise with overseas factories to communicate product specifications, negotiate pricing, and ensure timely production of parts.
- Oversee the product development process from concept to final production, ensuring timelines, quality standards, and budgetary requirements are met.
- Monitor and manage the workflow of product development projects, ensuring tasks are completed on time and within budget.
National Instructional Support Manager /Onboarding Specialist
Generation USA
06.2021 - 06.2023
- Planned instructional observations and conduct coaching conversations using relevant tools according to company rubric.
- Ensured Instructors/TAs are delivering curriculum with fidelity across programs (e.g. IT Support Specialist, Junior Cloud Practitioner, Digital Marketing Analyst).
- Organized, streamline, and oversee onboarding process of over 50 new hires into the company
National Information Technology Instructor
Generation USA
02.2018 - 06.2021
- Delivered all Technical (CompTIA A+ and ITF+) material
- Collaborated as Subject Matter Expert with Curriculum Development to revise.
- Rated as one of the highest-rated instructors of the organization as a metric from observations.
National Digital Marketing Specialist /Training Manager
The Suddath Companies
01.2016 - 11.2017
- Measure the growth and effectiveness of paid, owned and earned digital footprint, including digital, search and social tactics for The Suddath Companies and its product line verticals.
Program Coordinator Design and Multimedia
Keiser University
12.2006 - 04.2016
- Developed, managed and instructed curriculum for fourteen unique courses in Graphic Arts and Design AS Degree. Courses focused on Web Design, Print Design, Video Editing and Special Effects and 3D.
- Interviewed,hired and managed full time and adjunct faculty for mid-day and night courses.
Education
M.F.A. - Fine Art ( Graphic Design Multimedia
Savannah College of Art And Design
Savannah, GA 06.2009 - 05.2010
B.F.A - Computer Art and Design
Jacksonville University
Jacksonville, Florida 03.2001 - 05.2005
Skills
Digital Marketing
Certification
CompTIA A+ Certification
Timeline
National Instructional Support Manager /Onboarding Specialist
Generation USA
06.2021 - 06.2023
CompTIA A+ Certification
06-2018
National Information Technology Instructor
Generation USA
02.2018 - 06.2021
Product Development & Operations Manager
Fueled To Create
11.2017 - Current
National Digital Marketing Specialist /Training Manager
The Suddath Companies
01.2016 - 11.2017
M.F.A. - Fine Art ( Graphic Design Multimedia
Savannah College of Art And Design
06.2009 - 05.2010
Program Coordinator Design and Multimedia
Keiser University
12.2006 - 04.2016
B.F.A - Computer Art and Design
Jacksonville University
03.2001 - 05.2005
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