Brandi Petty
Salinas,United States
Summary
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
18
18
years of professional experience
Work History
Associate Assistant
PetSmart Charities
Salinas, CA
07.2006 - Current
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Operated point-of-sale systems accurately to process payments from customers.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Stocked shelves with merchandise according to company standards.
- Organized displays to attract customers and promote sales.
- Tracked inventory levels throughout the day and restocked items as needed.
- Processed returned merchandise according to company policies.
- Completed transactions in an efficient manner while providing excellent customer service.
- Handled customer complaints in a professional manner.
- Offered suggestions for additional items that may be of interest to customers.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Used product knowledge to suggest items to match client needs.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Education
High School Diploma -
North Salinas High School
Salinas, CA05-2006
General Education
Monterey Peninsula College
Monterey, CASkills
- Inventory management
- Record preparation
- Marketing assistance
- Computer skills
- Task prioritization
- Office equipment operation
- Product and service sales
- Basic accounting
References
- Carol Morales (home maker (831)261-3498
- Jamie Mejia (works for Monterey County (831)241-8340
Timeline
Associate Assistant
PetSmart Charities
07.2006 - Current
High School Diploma -
North Salinas High School
General Education
Monterey Peninsula College
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