Prudencio Capulong
Roseville,CA
Summary
Detail-oriented and customer-focused Assistant Manager/Sales Associate with over 6 years of experience in retail management. Proven ability to provide exceptional customer service, manage inventory, and lead a team in a fast-paced environment. Skilled in resolving issues, handling financial transactions, and maintaining a clean and organized workspace. Excellent communication and organizational skills with a strong commitment to creating a positive work environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager/Sales Associate
GDP Management
Sacramento
04.2018 - 04.2024
- Provided professional customer service to clients.
- Accurately received and fulfilled orders at a high volume.
- Resolved client issues in accordance with company policy.
- Maintained a personable and professional relationship with clients.
- Received and verified weekly shipments from vendors.
- Updated online menu with inventory changes throughout the day.
- Managed inventory and resolved discrepancies.
- Generated weekly payroll reports.
- Promoted a team-oriented work environment.
- Scheduled employee shifts based on operational needs.
- Identified employee strengths and areas for improvement.
- Handled sensitive information, such as safe codes, and client documentation.
- Managed driver reimbursements and funds collection.
- Ensured a clean working space.
- Coordinated team-bonding outings.
Education
High School Diploma -
Woodside High School
Woodside, CA06.2013
Skills
- Assistant Manager Experience
- Cash Handling
- Retail Management
- Organizational Skills
- Point of Sale (POS) Systems
- Retail Sales
- Payroll Management
- Leadership
- Supervisory Experience
- Communication Skills
- Inventory Control
- Customer Service
- Shift Management
- Store Management
- Time Management
- Conflict Resolution
- Public Relations
- Sales Management
- Mentoring
- Inventory Management
- Warehouse Experience
- Microsoft Excel
- Customer Relationship Management
- Relationship Management
- Business Development
- Telemarketing
- Sales Support
- Negotiation
- Recruiting
- Management
- Product and service knowledge
- Customer Relations
- Policy Enforcement
Certification
Driver's License
Timeline
Assistant Manager/Sales Associate
GDP Management
04.2018 - 04.2024
High School Diploma -
Woodside High School
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