John Ellefson
Sioux Falls,SD
Summary
Dynamic Bar Manager with proven expertise at Taphouse 41 and All Day Cafe, excelling in customer service and team leadership. Developed innovative drink menus and optimized inventory management, reducing waste significantly. Skilled in training staff and fostering a collaborative environment, ensuring exceptional service and compliance with health codes.
Overview
14
14
years of professional experience
1
1
Certification
2
2
years of post-secondary education
Work History
Bar Manager
Taphouse 41/All Day Cafe
Sioux Falls
05.2012 - Current
- Supervised daily bar operations to ensure smooth workflow and optimal guest experience.
- Trained and mentored staff on beverage preparation and customer service standards.
- Developed innovative drink menus that enhanced customer engagement and satisfaction.
- Managed inventory levels, reducing waste through efficient ordering processes.
- Cultivated relationships with vendors for quality product sourcing and pricing negotiations.
- Led team meetings to promote collaboration and maintain high morale among staff.
- Closed out cash register and prepared cashier report at close of business.
- Implemented training programs focused on mixology techniques and safety practices.
- Analyzed sales data to optimize pricing strategies and improve profitability.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Education
High School Diploma - General Studies
GSL Lakeside
Glencoe, MN06.2002
Associate Of Applied Science - Business Administration And Management
H.T.I.
Hutchinson, MN 2003 - 2005
Skills
Customer service
Team leadership
Problem-solving
Bar management
Inventory management
Supply ordering
Training and mentoring
Staff scheduling
Staff training
Health codes compliance
Mixology expertise
Supervisory experience
Certification
ServSafe certified
Timeline
Bar Manager
Taphouse 41/All Day Cafe
05.2012 - Current
Associate Of Applied Science - Business Administration And Management
H.T.I.
2003 - 2005
High School Diploma - General Studies
GSL Lakeside