John-Erick Bonilla-Rupan
Kent,WA
Summary
Dedicated Shift Leader promotes quality assurance, issue resolution, and team collaboration. Excels at troubleshooting and supervising talented teams. Works to facilitate teams to develop action plans to address issues and presents solutions to management.
Overview
3
3
years of professional experience
Work History
Fast Food Shift Supervisor
KFC Taco Bell
Maple Valley, WA
01.2022 - Current
- Communicated effectively with co-workers to ensure smooth workflow.
- Skilled in de-escalating tense situations and effectively resolving customer complaints to ensure satisfaction.
- Operated cash registers, credit card machines and other related equipment accurately.
- Assisted with inventory management duties such as tracking product levels in storage areas or walk-in coolers and freezers.
- Provided leadership and guidance to team members, ensuring tasks were completed efficiently and effectively.
Education
High School Diploma -
Kent Meridian
Kent, WA06-2024
Skills
- Inventory Control
- Customer-Oriented
- Labor and food cost control
- Schedule Management
- Safety reviews
- Staff Scheduling
- Upselling and Cross Selling
- Excellent multi-tasker
- Conflict resolution techniques
- Money Handling
Affiliations
- passionate about fitness and wrestling, which have installed a strong sense of dedication and perseverance
Languages
Spanish
Professional
Timeline
Fast Food Shift Supervisor
KFC Taco Bell
01.2022 - Current
High School Diploma -
Kent Meridian
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