Process incoming orders for completeness from corporate and prepare product handling for regional vendors.
Verify availability inventory, quantity, and expiration dates, for storage and active picking orders.
Identify incoming product requiring Quality Assurance, damage, rerouting and returns.
Assign, Re-assign, and delete material records using work specific online software (Manhattan & Synapse).
Prepare product and materials for UPS pick-up.
Provide daily log of activities, maintain active files and archival of shipping and receiving records.
Participant in (DEIB) Diversity, Equity, Inclusion, and Belonging activities within the local business community.
Blue Buffalo Company/GM subsidiary. Website not provided.
Special Projects and Quality Assurance Check
Taylor Logistics Inc.
Bellevue, NE
09.2018 - 04.2020
Quality assurance checks on all outbound orders for damages to product, order correctness, and product preparation.
Provide daily log of activities and note of outstanding/reoccurring issues in regards to order processing (best practices).
Participant in annual inventory control check of available and stored materials, equipment, and product.
Member of the Safety Committee and First-Aid/AED Certified responder.
Blue Buffalo Company/GM subsidiary. Website not provided.
Temp. Special Projects
Taylor Logistics Inc.
Bellevue, NE
06.2018 - 08.2018
Check/correct processing errors and attach shipping labels to finished staged orders for transport, local, regional, national, and international.
Seal and document/photograph outbound trailers.
Assist in product retrieval, loading, wrapping, put-away and relocation.
Operate stand-up forklift, rolling floor jack, pallet inverter, and product load wrapper effectively.
Operate RF scanners, in performance of work throughout warehouse operations.
Provide material support and assistance for team members.
Provide daily cleaning and enhance safety throughout warehouse.
Blue Buffalo Company/GM subsidiary. Website not provided.
Insurance Producer (In training)
AFLAC Insurance: Ross Nelson Agency
Omaha, NE
04.2018 - 03.2018
Building self-employed business through leads, prospects, and referrals.
Create and service accounts, through the selling of voluntary supplemental insurance, individual and group.
To educate clients on types of coverage and various claims processes.
To support and enhance other team members (best practices).
Satellite Dock Clerical and Inbound Package Handling/OTP
FEDEX Ground
Council Bluffs, IA
11.2009 - 04.2018
Separate incoming materials for loading into outbound trailers.
Identify materials requiring Quality Assurance, rerouting, and returns.
Close routes/Dispatch outbound home delivery vehicles.
Prepare start of day route driver packets.
Unload/Load trailers in a precise manner to assure accurate delivery and minimize damage.
Split incoming packages to appropriate loading docks or service belts.
Operate RF hand scanners, incoming material for sorting to driver’s pallets or direct trailer loading.
Assign, Re-assign, and delete material records using work specific software.
Provide beginning of day audits on delivery vehicles.
Provide customer service when needed or directed.
Customer Services, Visitor Center, and Tram Operator
Lee G. Simmons Conservation Park and Wildlife Safari
Ashland, NE
04.2010 - 11.2010
Maintained and operated in-park railroad-like tram (diesel powered tractor with 2 coaches) for guests and school groups.
Serve guests/groups in concessions [includes food preparation, set-up of eating sites, cash handling, stocking of products, and end-of-day clean-up].
Serve guests at visitor center gift shop [including stocking, pricing, cash handling, and inventory].
Performed daily cleaning [visitor center and kitchen] and custodial duties [throughout the park].
Maintained appearance and safety, inside and immediately outside of park.
Assisted at admissions window, gate security, and money handling.
Welcomed guests and fielded informational questions.
Supervised through: Omaha’s Henry Doorly Zoo and Aquarium.
Library Assistant, Interlibrary Loan Coordinator
University Nebraska at Omaha
Omaha, NE
08.1995 - 10.2009
Budgeting, trained and supervised a staff of 2-4 student workers within the Interlibrary Loan Department.
Provide training for customer services representatives.
Managed the needs/requirements of affiliated customer accounts. [The acquisition of materials to aid, enhance and support their academic experience]
Implemented new customer services in support of the University and Library goals.
Prepared monthly and annual service reports for Administrative and Departmental personnel.
Prepared monthly supply orders in support of department operations.
Utilized various computer software and online databases in daily department operations [OCLC, Iliad, CLIO, Share-It & Revelation] [Microsoft Office & PDF scanning software]
Prioritize workflow to maximize quality request fulfillment and customer savings.
Provided excellent customer services and repeat business through successful client follow-up.
Dr. C. C., and Mabel L. Criss Library.
Library Assistant, Access Services
University Nebraska at Omaha
Omaha, NE
08.1985 - 08.1995
Customer Service and Reference Team Member.
Provide one-stop customer service, duties include answering customer queries, creation and updating of accounts, notifications, and handling of library monies [register, change machine and daily deposits].
Utilized various computer software and online databases in daily department operations [Innovative & Genisys]
Improved customer services based on customer feedback and the development of new policies/procedures.
Provide immediate response to all customer relations and account issues.
Dr. C. C., and Mabel L. Criss Library.
Student Assistant, Building Services
University Nebraska at Omaha
Omaha, NE
04.1983 - 08.1985
Provide support to Customer services and Reference staff.
Responsible for customer services in the library’s collection, reserves, and photocopy center.
Assisted in customer service through collection development projects and displays.
Prepare weekly statistic reports for building/stack supervisor.
Collecting [including remote site book drops], shelving, re-shelving, and maintenance of library’s books, journals, and audio/video general collections.
Provide immediate assistance to customer queries including directional, photocopier, computer instruction and problem solving.
Dr. C. C., and Mabel L. Criss Library.
Timeline
Order Processing and Inventory Control Support - Taylor Logistics Inc.
03.2020 - 07.2025
Special Projects and Quality Assurance Check - Taylor Logistics Inc.
09.2018 - 04.2020
Temp. Special Projects - Taylor Logistics Inc.
06.2018 - 08.2018
Insurance Producer (In training) - AFLAC Insurance: Ross Nelson Agency
04.2018 - 03.2018
Customer Services, Visitor Center, and Tram Operator - Lee G. Simmons Conservation Park and Wildlife Safari
04.2010 - 11.2010
Satellite Dock Clerical and Inbound Package Handling/OTP - FEDEX Ground
11.2009 - 04.2018
Library Assistant, Interlibrary Loan Coordinator - University Nebraska at Omaha
08.1995 - 10.2009
Library Assistant, Access Services - University Nebraska at Omaha
08.1985 - 08.1995
Student Assistant, Building Services - University Nebraska at Omaha
<ul>
<li>Conduct tissue processing and embedding for Mohs micrographic surgery specimens.</li>
<li>Performs frozen sections and staining techniques with precision and accuracy.</li>
<li>Executed routine histology procedures, including fixation, processing, embedding, sectioning, and staining of tissue specimens.</li>
<li>Operated and maintained histology equipment, including cryostat, microtomes, and staining machines.</li>
<li>Ensured accuracy in records of specimen processing, tracking, and reporting.</li>
<li>Tracked and maintained inventory of laboratory supplies.</li>
<li>Conducted quality control checks on slides to ensure diagnostic accuracy and reliability.</li>
</ul> at Northwestern Medicine<ul>
<li>Conduct tissue processing and embedding for Mohs micrographic surgery specimens.</li>
<li>Performs frozen sections and staining techniques with precision and accuracy.</li>
<li>Executed routine histology procedures, including fixation, processing, embedding, sectioning, and staining of tissue specimens.</li>
<li>Operated and maintained histology equipment, including cryostat, microtomes, and staining machines.</li>
<li>Ensured accuracy in records of specimen processing, tracking, and reporting.</li>
<li>Tracked and maintained inventory of laboratory supplies.</li>
<li>Conducted quality control checks on slides to ensure diagnostic accuracy and reliability.</li>
</ul> at Northwestern Medicine
<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting
<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.