Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

John Evans

Pontiac

Summary


No drama, and a hard worker. I truly never go out of my way to add extra stress to the work environment. Helpful and friendly, I love meeting new people and have no issues socially. I like doing my work well, and seeing the effect reflect back on my day to day work life. Very professional, I also have tons of customer service experience so I know how to deal with those sticky situations, and maintain a good attitude during them. I'm a team player, always willing to help.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Team Associate

Menards
01.2021 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Trained new team members by relaying information on company procedures and safety requirements.

Quality Control Technician

Erae AMS
02.2019 - 09.2019
  • Maintained quality documentation and records for conformance with relevant standards.
  • Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
  • Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
  • Tested and evaluated product precision against specifications to reduce discrepancies.
  • Collaborated with production staff to improve processes, reduce defects and optimize quality.

Seasonal Sales Associate

GameStop
10.2018 - 01.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

International Technology Academy
Pontiac, MI

No Degree - Networking/Programming

Oakland Schools Technical Campus
Pontiac, MI
05-2018

Skills

  • Meeting facilitation

  • Decision-making capacity

  • Customer service

  • Problem-solving

  • Sales and marketing

  • Heavy lifting

  • Cash handling

  • Clear communication

  • Proficient in System 5, most Google services

  • Product knowledge

  • Data entry

Certification

  • Digital Literacy Certification
  • Customer Service Certification

Interests

  • Virtual Reality
  • Music
  • Web Development and Design
  • Reading
  • Strategy Games
  • Video Gaming
  • Working out

Timeline

Sales Team Associate

Menards
01.2021 - Current

Quality Control Technician

Erae AMS
02.2019 - 09.2019

Seasonal Sales Associate

GameStop
10.2018 - 01.2019

International Technology Academy

No Degree - Networking/Programming

Oakland Schools Technical Campus

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