John Everett
Shreveport,LA
Summary
Skilled in maintenance and repair with background in efficiently resolving issues ranging from minor repairs to complex system faults. Possess advanced knowledge of various tools, equipment, and techniques relevant to job success. Strengths include problem-solving, time management, and ability to work independently or as part of a team to meet operational goals. Contributed to enhancing facility safety and reducing downtime through proactive maintenance strategies and quick response to emergency repair needs.
Proactive and versatile professional with dedicated to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Language
1
1
Certification
12
12
years of professional experience
Work History
Field Service Technician
Primo water
Mesa, Arizona
07.2020 - 10.2022
- Inspected Primo Water equipment for leaks, damage, and performance issues to ensure optimal functionality and customer satisfaction.
- Replaced filters, parts, and bottles following Primo Water service standards.
- Loaded and organized service truck with Primo Water tools and supplies.
- Recorded service calls, repairs, and customer notes in route system to maintain accurate service history and improve response times.
- Drove and maintained company vehicle, keeping in peak condition.
- Performed preventative maintenance and repairs on equipment, including pumps, motors, valves, and other components, to enhance reliability and extend service life.
- Observed field safety protocols to prevent injuries and accidents.
- Responded promptly to emergency service requests from clients.
Service Technician/Auditor
Xerox Corporation
Santa Ana, CA
01.2011 - 01.2012
- Installed Xerox office equipment and configured network settings.
- Clarified repair status and provided usage instructions to customers, enhancing their understanding and satisfaction.
- Serviced Xerox multifunction printers and copiers at customer sites.
- Troubleshot mechanical and electrical issues using diagnostic tools.
- Performed preventive maintenance on print and imaging systems.
- Responded to service calls and updated repair records.
- Replaced worn parts and cleaned machine components.
- Engaged with clients to deliver exceptional customer service, fostering relationships that encouraged repeat business.
- Tracked inventory used and notified supervisor about re-ordering needs.
- Identified and documented audit issues for resolution, coordinating follow-up on corrective actions with Xerox teams to ensure compliance.
- Maintained confidentiality of company information obtained in audit assignments.
Education
608 Certification - HVAC
New Freedom
Phoenix, AZ 07.2026 - 10.2026
Skills
- HVAC change-out procedures expert
- Installation expert
- New system installation
- Commercial installation
- Maintenance expert
- Process improvement
- Energy audits
- Energy optimization
- Variable frequency drives
- Variable speed drives
- Chillers
- Building automation systems
- Building automation
- Indoor air quality
- Ventilation systems
- Insulation materials
- Parts ordering
- Warranty service
- Residential customer support
- Customer education
- Quality-focused
- PCS expert
- Ventilation systems
Languages
English
Professional
Certification
Autocad A.S. Degree
Solid Works certification
A+ certification
HVAC 608 certification
Forklift certification
Timeline
608 Certification - HVAC
New Freedom
07.2026 - 10.2026
Field Service Technician
Primo water
07.2020 - 10.2022
Service Technician/Auditor
Xerox Corporation
01.2011 - 01.2012