John Feather
Tucson,Arizona
Summary
Well-rounded bartender with 20 years of diverse experience in the service industry. Successful in driving profits and brand loyalty through ensuring integrity in his craft with an unwavering drive to exceed guest expectations. Knowledgable in a muititude of POS operating systems.
Overview
8
8
years of professional experience
Work History
Bartender
The Moonstone
01.2024 - Current
- Maintained knowledge of current drink specials, promotions, and menu items
- Ensured accurate cash handling and maintained a balanced cash register at the end of each shift
- Communicated effectively with concert attendees to promote drink specials and upsell menu items
- Maintained a professional and polished appearance at all times, adhering to dress code and grooming standards.
Bartender
Hotel Congress
10.2022 - Current
- Prepared and served a variety of alcoholic and nonalcoholic beverages to customers in a fastpaced nightclub environment
- Engaged with customers in a friendly and professional manner, building rapport and ensuring a positive experience
- Managed cash transactions and accurately recorded all sales in the pointofsale system
- Resolved customer complaints and issues promptly and effectively, maintaining a high level of customer satisfaction
Bartender
Seasons 52
04.2018 - 09.2021
- Responsible for creating and maintaining a highquality, customerfocused wine program
- Trained and supervised other bartenders on wine service and sales techniques
- Collaborated with kitchen staff to help with wine and food pairing menus
- Implemented costsaving measures by carefully measuring and tracking wine pours
Skills
- 20 years of experience within different positions across the industry, both front and back of house
- Able to multitask under pressure while maintaining composure
- Driven to learn and teach in multiple styles of service
- Able to develop and implement creative and unique craft cocktail menus
Timeline
Bartender
The Moonstone
01.2024 - Current
Bartender
Hotel Congress
10.2022 - Current
Bartender
Seasons 52
04.2018 - 09.2021