Photoshop, Illustrator, InDesign
John Fewell
Westbury,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced and effective individual at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
6
6
years of post-secondary education
14
14
years of professional experience
Skills
Inventory controls
Training and mentoring
Schedule Management
Business planning
Leadership
Work History
Legal Assistant
Collard & Roe, P.C.
Roslyn, NY
09.2017 - Current
- Performed digital archiving of records
- Managed accounts and client records of clients, observing confidentiality and extreme discretion.
- Worked alongside attorneys, administrative assistants and fellow legal assistants.
- Updated company software.
Shift Manager
Pizza Hut
Westbury, NY
05.2021 - Current
- Trained and mentored new employees to maximize team performance.
- Excelled in every store position and regularly backed up front-line staff.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
General Manager
Pizza Hut
Lindenhurst, NY
03.2010 - 08.2017
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Cast Member
Walt Disney World Resort
Orlando, FL
02.2008 - 03.2010
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Resolved challenging customer complaints to full satisfaction by promoting brand loyaity and maximizing repeat business.
- Greeted guests promptly and took orders to keep flow of traffic moving.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Reconciled receipt totals, cash and credit payments to address shortages.
Education
Computer Programming
SUNY of Old Westbury
Old Westbury, NY 09.2017 - 12.2019
Associate of Applied Science - Visual Communication With Graphic Design Specialty
Ivy Tech Community College of Kokomo
Kokomo, IN 09.2003 - 05.2007
Software
Html, C
Timeline
Shift Manager
Pizza Hut
05.2021 - Current
Legal Assistant
Collard & Roe, P.C.
09.2017 - Current
Computer Programming
SUNY of Old Westbury
09.2017 - 12.2019
General Manager
Pizza Hut
03.2010 - 08.2017
Cast Member
Walt Disney World Resort
02.2008 - 03.2010
Associate of Applied Science - Visual Communication With Graphic Design Specialty
Ivy Tech Community College of Kokomo
09.2003 - 05.2007