Summary
Work History
Education
Skills
Work Preference
Timeline
Open To Work

John Fielding

Social Security
Covington,KY
John Fielding

Summary

Results-driven professional with a strong work ethic and exceptional customer service skills, demonstrated at Peterbilt of Cincinnati. Adept at vehicle assessment and service scheduling, I consistently enhance operational efficiency and client satisfaction through effective communication and problem resolution, achieving high levels of customer retention and streamlined workflows.

Work History

Disabled off of work

9 Years 10 Months
Social Security | 01.2017 - Current

Was sick ready to work part time within the income guidelines of $1770 per month willing and want to do anything. I will give 100% and show up as scheduled for work and go be on what is required for the job I am oily and dedicated to whatever is asked of me I will give 100%

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Service Advisor/forman

Peterbilt of Cincinnati OH | 2015 - 2017
  • Greeted customers and documented truck concerns for accurate repair order creation.
  • Scheduled service appointments and coordinated shop workflow to support timely repairs.
  • Communicated estimates, approvals, and status updates to customers throughout repair process.
  • Reviewed technician findings and verified repair details for clear invoice preparation.

Truck Driver

AAA Cooper Transportation | 2012 - 2015
  • Operated commercial tractor-trailer to deliver freight safely and on schedule.
  • Inspected vehicle, tires, lights, and brakes before departure and after routes.
  • Secured cargo using straps, load bars, and dock procedures to prevent damage.
  • Completed bills of lading, delivery records, and route documentation accurately.
  • Communicated with dispatch to confirm assignments, delays, and pickup instructions.
  • Followed DOT regulations, company safety standards, and defensive driving practices.
  • Loaded and unloaded freight using proper lifting techniques and dock equipment.
  • Maintained clean driving record through consistent attention to traffic laws and safety protocols.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
  • Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
  • Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
  • Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.

Truck Driver

Con-Way Freight | 2011 - 2012
  • Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
  • Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
  • Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
  • Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
  • Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
  • Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
  • Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
  • Collaborated with team members to streamline processes and improve overall efficiency.
  • Reduced fuel consumption by implementing efficient driving routes.
  • Enhanced safety by conducting regular vehicle inspections and routine maintenance.
  • Ensured timely delivery of goods across multiple states, contributing to consistent customer satisfaction.
  • Streamlined route planning to accommodate last-minute changes, ensuring no delay in deliveries.
  • Improved on-time delivery rates with meticulous planning and time management.
  • Assisted in reducing overhead costs by suggesting more cost-effective fuel and maintenance options.
  • Enhanced team morale with positive attitude and strong work ethic during long hauls.
  • Maintained high standards of vehicle cleanliness and organization, ensuring readiness for inspections.
  • Achieved high levels of customer satisfaction, reliably meeting specific delivery instructions.
  • Strengthened relationships with clients by providing exceptional service and timely communication.
  • Fostered supportive environment among driving team, leading by example and offering help when needed.
  • Facilitated smoother operations at warehouses by assisting with inventory management when necessary.
  • Enhanced operational efficiency, providing feedback on route optimizations and warehouse procedures.
  • Contributed to culture of safety, participating actively in safety meetings and trainings.
  • Reduced downtime by promptly reporting and addressing maintenance issues.
  • Supported new drivers by sharing best practices and insights gained from experience on road.
  • Maintained clean driving record, adhering strictly to traffic laws and safety regulations.
  • Solved logistical challenges by coordinating effectively with dispatch and warehouse teams.
  • Increased efficiency in loading and unloading processes, utilizing proper equipment handling techniques.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Inspected load security and checked for damages.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

Yard Hostler Driver

Castellini Produce | 2011 - 2011
  • Moved trailers between dock doors and yard locations to support continuous loading and unloading.
  • Inspected yard equipment and trailers before use to confirm safe operating condition.
  • Positioned refrigerated trailers for timely product transfers and dock scheduling efficiency.
  • Communicated with warehouse teams to coordinate trailer placement and pickup priorities.
  • Maintained accurate trailer locations to improve yard flow and reduce search time.
  • Followed safety procedures when operating hostler equipment in busy dock environments.
  • Checked seals, lights, and landing gear before releasing trailers for transport.
  • Assisted shipping and receiving operations by keeping empty and loaded trailers organized.
  • Maximized utilization of available space within the yard through careful planning and strategic trailer placement strategies.
  • Enhanced communication with dispatchers and other drivers through clear, concise radio transmissions and timely updates on job progress.
  • Kept accurate records of container movements, ensuring seamless transfer of information between shifts and departments.
  • Ensured compliance with company policies and DOT regulations through diligent record keeping and adherence to procedures.
  • Reduced turnaround times for trucks by quickly connecting and disconnecting hoses, air lines, and electrical cables.
  • Demonstrated strong attention to detail while inspecting trailers for potential hazards or maintenance needs, preventing incidents in the yard.
  • Upheld excellent time management skills, consistently meeting deadlines for moving containers within designated timeframes.
  • Promoted a safe working environment by adhering to all safety protocols while operating hostler trucks or assisting in the yard.

Truck Driver

Legacy Trucking Company | 2009 - 2011
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Improved fuel efficiency through adoption of eco-friendly driving practices.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
  • Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
  • Removed and unloaded packages from Type trucks for customer deliveries, using extreme care to avoid damage to goods.
  • Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.

Supervisor

USPS | 1998 - 2000
  • Supervised daily mail processing operations, ensuring accurate workflow and timely dispatch.
  • Coordinated employee schedules, assignments, and workload distribution to maintain service standards.
  • Monitored compliance with postal safety procedures, security protocols, and operational policies.
  • Trained staff on mail handling, customer service, and equipment usage to improve consistency.
  • Resolved processing and delivery issues by prioritizing tasks and adjusting staffing as needed.
  • Reviewed productivity reports and operational data to identify workflow improvements.
  • Supported performance management through coaching, documentation, and corrective action follow-up.
  • Communicated with carriers, clerks, and management to maintain efficient daily operations.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
  • Implemented cost-saving measures, significantly reducing operational expenses.
  • Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
  • Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
  • Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.

Sales Associate

Home Depot | 1997 - 1999
  • Assisted customers with product selection, project planning, and store navigation
  • Recommended merchandise using product knowledge and department-specific features
  • Processed sales transactions, returns, and exchanges accurately at point of sale
  • Restocked shelves, organized inventory, and maintained organized sales floor displays
  • Resolved customer questions by coordinating with department associates and supervisors
  • Supported merchandising resets, signage updates, and seasonal product transitions
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Owner/Operator Truck Driver

Fielding Trucking Inc | 1992 - 2009
  • Operated tractor-trailer rigs safely, following DOT regulations and load requirements.
  • Inspected vehicles before trips, identifying mechanical issues and reporting maintenance needs promptly.
  • Planned efficient routes to meet delivery schedules and reduce unnecessary mileage.
  • Secured cargo properly to prevent shifting, damage, or safety hazards during transit.
  • Completed accurate logbooks, delivery paperwork, and shipment records in compliance with requirements.
  • Communicated with dispatch to coordinate pickups, deliveries, and schedule adjustments.
  • Monitored driving conditions and adapted routes to maintain safe, timely freight movement.
  • Performed routine roadside checks and basic vehicle care to support reliable equipment performance.
  • Managed day-to-day business operations.
  • Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
  • Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
  • Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
  • Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
  • Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
  • Completed preventive maintenance and mechanical repairs on vehicles.
  • Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
  • Continuously updated industry knowledge through participation in professional development opportunities such as training seminars or workshops.
  • Reduced downtime due to mechanical issues by quickly identifying problems and coordinating repairs.
  • Promoted a safe work environment by adhering to company policies and federal regulations governing commercial vehicle operations.
  • Maximized payload capacity while adhering to legal weight restrictions through careful selection of cargo assignments.
  • Collaborated with other owner/operators in networking efforts to exchange information, resources, and business opportunities.
  • Maintained current Class Type CDL with Hazardous Materials and Doubles and Triples endorsements.
  • Assessed vehicles in fleet, identifying those requiring immediate repair work and minor maintenance.
  • Contributed to a positive team atmosphere among fellow drivers by providing support, assistance, and sharing best practices when needed.
  • Fostered strong professional network and partnership building skills to connect with quality leads.
  • Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
  • Enhanced fleet performance metrics by consistently meeting deadlines for pick-ups/deliveries without compromising safety standards.
  • Increased revenue by strategically expanding client base and negotiating favorable contract terms.
  • Assessed financial reports and statements regularly to update processes and operations for greater profitability.

Assistant Transportation Manager

Domino’s Pizza Distribution Center | 1996 - 1998
  • Coordinated daily transportation schedules for inbound and outbound distribution center deliveries.
  • Monitored dispatch activities to ensure on-time store replenishment and route adherence.
  • Reviewed driver logs, shipment documents, and delivery records for accuracy and compliance.
  • Supported transportation planning by adjusting routes for volume changes and service disruptions.
  • Tracked trailer movements, dock assignments, and yard activity to maintain workflow efficiency.
  • Communicated with warehouse, drivers, and store support teams to resolve delivery issues quickly.
  • Maintained transportation records and updated status reports for leadership review.
  • Assisted with safety and DOT compliance processes across distribution operations.
  • Implemented safety protocols for drivers, reducing accident rates and minimizing insurance claims.
  • Enhanced communication between drivers and dispatchers by implementing a centralized system for real-time updates, leading to improved route efficiency.
  • Assisted in budget development for transportation department, achieving cost savings through strategic planning and resource allocation.
  • Coordinated with warehouse staff for efficient loading and unloading of shipments, streamlining the overall transportation process.
  • Increased adherence to deadlines by consistently enforcing route schedules among drivers.
  • Oversaw the implementation of new routing software, enhancing operational efficiency while minimizing human error in route planning.
  • Conducted regular performance evaluations of team members, providing constructive feedback and coaching for continuous improvement.
  • Improved fleet maintenance scheduling by implementing a proactive tracking system, leading to increased vehicle longevity and decreased downtime.
  • Optimized delivery routes by assessing traffic patterns and alternate options, resulting in reduced fuel costs and improved timeliness.
  • Collaborated with customer service representatives to address client concerns promptly, ensuring high satisfaction levels and maintaining long-term partnerships.
  • Assisted in the development of contingency plans for emergencies or unexpected events affecting transport operations, minimizing potential disruptions to business flow.
  • Analyzed data on transportation operations to identify areas for improvement, implementing changes that led to increased efficiency and productivity.
  • Organized driver training programs to ensure compliance with industry regulations and maintain a skilled workforce.
  • Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Observed staff to review compliance and safety to minimize losses due to violations or damage.
  • Prepared and updated employees' daily work schedules and resolved delivery problems.
  • Organized records of vehicles, schedules and completed orders.
  • Developed criteria and application instructions for federal and state public transportation programs.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Developed and maintained knowledgeable and productive team of employees.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Conducted research to address shipping errors and packaging mistakes.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Tracked production and quality control systems to proactively identify deficiencies.

Owner/Operator Truck Driver

Fielding Trucking | 1985 - 1992
  • Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
  • Improved overall organizational productivity by implementing efficient time management techniques for both driving hours and non-driving tasks.
  • Enhanced operational efficiency by performing routine maintenance checks on the truck and equipment.
  • Adopted advanced technological tools to optimize navigation, record keeping and vehicle maintenance tracking which contributed to overall efficiency.
  • Achieved cost savings for business operations through effective fuel management strategies and preventative maintenance programs.
  • Completed routine maintenance on truck to keep in working order.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Answered roadside assistance calls for tows and other vehicle support.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.

Chaplain Assistant

USPS | 1982 - 1985
  • Supported chaplain with daily religious support operations, ensuring accurate coordination of services, counseling, and ceremonial needs.
  • Maintained confidential records for pastoral care, religious activities, and administrative documentation.
  • Prepared worship spaces, sacred supplies, and materials for services, memorials, and special observances.
  • Coordinated schedules and logistics for chaplain appointments, unit services, and faith-based events.
  • Assisted soldiers and families with access to religious support resources and spiritual care.
  • Organized transportation, facility access, and equipment setup for worship and ministry activities.
  • Advised leadership on religious accommodation needs, supporting mission readiness and unit morale.
  • Safeguarded sacred items and managed inventories in compliance with Army religious support procedures.
  • Managed office and maintained records and files to offload administrative duties from chaplain.

Carpenter

7 Years 7 Months
Frank Maxwell Remodeling | 01.1975 - 08.1982
  • Measured, cut, and installed framing, trim, and finish carpentry materials to specification.
  • Interpreted blueprints, sketches, and project plans to complete accurate remodel work.
  • Operated saws, drills, levels, and other carpentry tools while following safety procedures.
  • Removed damaged structures and prepared surfaces for repairs, replacements, and renovations.
  • Fitted cabinets, doors, windows, and molding with consistent alignment and clean finish.
  • Inspected completed work for quality, dimensions, and code compliance before final handoff.
  • Organized materials, tools, and supplies to support smooth daily carpentry operations.
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
  • Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
  • Demonstrated close attention to detail to verify quality and accuracy of work.
  • Read and interpreted blueprints to follow specifications of projects.
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Contributed to successful completion of residential and commercial projects by skillfully installing cabinetry, doors, windows, and flooring materials.

Education

- Bible Studies

New Life Bible College | Cleveland, TN | 05.1982

- General Studies

New Washington HighSchool | New Washington , IN | 05.1981

Skills

Customer service
Computer skills
Multitasking and organization
Vehicle assessment
Strong work ethic
Listening skills
Attention to detail
Excellent communication
Service estimates
Service recommendations
Team player mentality
Handling customer complaints
Complaint resolution
Price quoting
Service scheduling
Goal-oriented mindset
Workflow management
Performance goals
Repairs scheduling
Client rapport
Customer relationship management
Team collaboration
Quality control
Records management
Data entry
Customer retention
Cost estimation
Quality inspection
Records maintenance
Tech-Savvy
Account management
Product training
Progress reporting
Process improvements
Mechanical aptitude
Sales expertise
Order fulfillment
Records oversight
Work order interpretation
Conflict resolution
Call center operations
Preventive maintenance coordination
Program follow-up and assessment
Reporting and documentation
Bill preparation
Point-of-sale system
Customer consulting
Maintenance reporting
Relationship building
Problem resolution
Teamwork and collaboration
Understanding customer needs
Work prioritization
Administrative and office support
Calm and professional under pressure
Service upselling
Sales and upselling
Professional telephone demeanor
Product sales
Product knowledge
Store maintenance
Microsoft office
Merchandise orders and exchanges
Transaction processing
Order documentation
Product education
Quality assurance controls

Work Preference

Job Search Status:

Open to work

Minimum Desired Compensation

$14/hr

Timeline

Disabled off of work

Social Security
01.2017 - CurrentRead More

Carpenter

Frank Maxwell Remodeling
01.1975 - 08.1982Read More

New Life Bible College

from Bible Studies
Read More

New Washington HighSchool

from General Studies
Read More

Service Advisor/forman

Peterbilt of Cincinnati OH
2015 - 2017Read More

Truck Driver

AAA Cooper Transportation
2012 - 2015Read More

Truck Driver

Con-Way Freight
2011 - 2012Read More

Yard Hostler Driver

Castellini Produce
2011 - 2011Read More

Truck Driver

Legacy Trucking Company
2009 - 2011Read More

Supervisor

USPS
1998 - 2000Read More

Sales Associate

Home Depot
1997 - 1999Read More

Owner/Operator Truck Driver

Fielding Trucking Inc
1992 - 2009Read More

Assistant Transportation Manager

Domino’s Pizza Distribution Center
1996 - 1998Read More

Owner/Operator Truck Driver

Fielding Trucking
1985 - 1992Read More

Chaplain Assistant

USPS
1982 - 1985Read More
John Fielding