Highly-motivated employee adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Identifies and suggests resources that enhance client support.
Overview
5
5
years of professional experience
Work History
Case Manager
Citi Personal Wealth Management
Long Island City, New York
09.2022 - Current
Work directly with clients to complete documentation and opening new accounts, asset allocation and distribution.
Provide support, administrative assistance, and operational assistance to Financial Advisors and other Wealth Management teams.
Developing strong relationships with clients through regular communication and followup activities.
Security Supervisor
Oak View Group
Elmont, New York
09.2025 - Current
Responsible for providing security to public attendees.
Demonstrate ability to function in fast-paced, high-pressure environments to ensure the safety of attendees.
Leading and supervising certain projects.
Temporary Solution Specialist
Citigroup/Anchor Management
Long Island City, New York
03.2021 - 09.2022
Provided operational and administrative support to Wealth Management teams and Financial Advisors.
Assisted in training new staff members.
Resolved issues related to client reconciliation and complaints.