John Flahive

As a centralized sales Home Lending Advisor (loan officer) I sold various fixed and adjustable mortgage products to customers refinancing their mortgage with Chase.

• My first year as home lending advisor I was ranked #3 in all of Home lending according to Chase’s Scorecard Ranking and number #1 in production writing on average 35-40+ mortgages a month while maintaining the highest customer surveys possible

• Write auto loans from the sales desk to ensure both front and back end profitability.
• Work closely with F.I Director to ensure all deals are funded within 10 days
• Rebuilding entire used car dept from scratch
• Training staff of new sales associates to implement our proven sales process
• Pricing all inventory online to market and maintain strict 45 day turn on aged units
• Hold a staff of 3 managers, 2 asst managers and 20 sales associates accountable to the Berkshire Hathaway standards of excellence.

• Managed a staff of 2 sales managers, 3 assistant managers, 1 dedicated internet manager, wholesaler, and 25 sales associates
• Managed all used car inventory through Vauto- pricing, retail, and wholesale
• Kept inventory on strict 45 day turn
• Collaborated with general manager to establish monthly goals, analyze results, and report sales and trends with 100% accuracy
• Successfully rebuilt used car sales operations in under performing Nissan dealership by hiring talented personnel, implementing sales processes, and holding sales staff accountable

• Received Chevy Elite Leader Award for creating a top 20 volume sales dealership globally
• Improved new car standing from an average of 5th place to #1 Chevy Dealership in the western region
• Won Top Desk Manager award for highest gross profit average per car deal in the Berkshire Automotive chain
• Ran #1 most profitable new car dept in Berkshire Hathaway Automotive‘s 83 dealership chain
• Hired, trained, and motivated a staff of 3 sales managers, 2 dedicated internet managers, 4 assistant managers and 40 sales associates
• Maintained above region CSI
• Desked 997 deals in 2018
• Conducted job interviews, led employee performance evaluations with constructive feedback, and rewarded top sales performers to attract and retain top-quality personnel
• Established, enforced, and optimized departmental procedures and goals to enhance team performance and productivity

• Rebuilt under-performing used car dept and trained entire new staff of sales associates and sales managers
• Increased year-over-year avg monthly used car gross profit 46%, from $428k/mo to $636k/mo
• Increased year-over-year avg monthly used car operating profit 128%, from $151k/mo to $344k/mo
• Increased year-over-year avg used car monthly net profit 241%, from $77k/mo to $266k/mo
• Increased year-over-year avg monthly used car units 24%, from 147/mo to 185/mo

Consistently typed 50-70 deals per month with 85% + warranty penn and an avg per copy of 2800 while maintaining perfect CSI

• Maintained above region CSI
• Consistently ranked in top 5 sales managers in the chain for highest gross profit avg month in and month out at #1 Chevy dealer in valley
• Hired, trained, and motivated a staff of 4 assistant managers and 40 sales associates

• Managed a team of 8-10 sales associates
• Responsible for hiring, training, and motivating team
• Ran #1 team in new car dept for 12 months straight for units and gross profit

• Consistently sold 15-20 units/ mo
• Sales excellence club member 5 of 6 months as a sales consultant