John Flanagan
Dallas
Summary
Cooperative forklift operator with several years of experience lifting and carrying heavy loads using warehouse equipment. Qualified to operate various classes of forklifts and practiced in wide range of heavy equipment. Talented problem-solver with strong ethics, integrity and relationship-building abilities.
Efficient Forklift Operator known for high productivity and ability to complete tasks efficiently. Possess specialized skills in inventory management, safety compliance, and equipment maintenance. Excel in time management, teamwork, and adaptability, ensuring smooth workflow and safe operations in fast-paced environments.
Hardworking waiter with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Overview
19
19
years of professional experience
2001
2001
years of post-secondary education
Work History
Forklift Operator
JCPenney Distribution Logistics Center
Haslet
07.2023 - 06.2025
- Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
- Inspected loads prior to lifting to determine weight distribution and stability.
- Loaded pallets onto trailers for shipment.
- Collaborated with team members on various tasks related to storage and transport operations.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Complied with safety regulations at all times while operating heavy machinery like forklifts.
- Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment.
- Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
- Ensured safety procedures were followed when operating forklifts.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Packaged, labeled and tagged goods before transfer.
- Reported safety and quality issues to management.
- Transported material to correct locations and documented inventory changes.
- Inspected lifts before use to prevent damage to goods.
- Used handheld scanners for warehouse management system compliance.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
Head Wait Staff Trainer
P.F. Changs
Grapevine
07.2018 - 08.2023
- Conducted training sessions for new staff members on procedures and policies.
- Collaborated with department heads to determine specific training needs based on identified gaps in knowledge or skillset.
- Assisted with identifying areas of improvement for existing employees' skillsets.
- Provided guidance when needed regarding usage of various software applications used within the organization's operations.
- Developed and implemented onboarding programs to ensure successful integration of new hires into the organization.
- Consistently monitored dining room ambiance including music levels, lighting, decorations.
- Inspected dishes before they were served for presentation and temperature accuracy.
- Monitored wait staff performance and provided feedback when necessary.
- Collaborated with kitchen staff to ensure timely delivery of food orders.
- Greeted customers and escorted them to their tables.
- Performed regular inventory checks on supplies such as napkins, utensils, and condiments, ordering additional supplies as needed.
- Ensured that the dining area was properly set up with clean linens, silverware, and glassware.
- Took initiative to anticipate guest needs before they arose, ensuring excellent customer service at all times.
- Verified that all items ordered were delivered correctly to each table.
- Verified that all dishes served met quality standards established by the restaurant's management team.
- Assisted servers with taking orders from customers as needed during peak hours.
- Worked closely with kitchen staff to ensure prompt delivery of food items when requested by guests.
- Built relationships with regular customers through personalized service.
- Provided assistance in resolving customer complaints in a professional manner.
Warehouse Receiving Clerk
Builders First Source (Formerly BMC)
Coppell
08.2014 - 10.2022
- Operated a forklift to transport heavy items throughout the facility safely.
- Assisted in loading outbound shipments as needed by the warehouse staff.
- Managed communication with vendors regarding orders, delivery times.
- Organized warehouse space to maximize efficiency of receiving operations.
- Utilized scanners to track shipments through the system accurately.
- Maintained cleanliness and organization of warehouse storage areas.
- Prepared necessary paperwork for inventory control purposes.
- Provided support to shipping clerks when needed during peak hours.
- Resolved issues related to incorrect deliveries or customer complaints promptly.
- Received incoming shipments and verified contents against packing slips.
- Maintained a clean work environment by disposing waste properly.
- Inspected products for damages or defects and reported to supervisor.
Warehouse Worker
Staff Force Personnel Services
Dallas
06.2012 - 03.2014
- Investigated any reported problems regarding shipping errors or damages.
- Ensured safety protocols were followed at all times while operating machinery.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Reported any damaged or defective items to supervisor immediately upon discovery.
- Organized warehouse inventory by item, type, size or product code.
- Unloaded trucks using pallet jacks, dollies and hand carts.
- Stacked finished goods in designated areas within the warehouse.
- Provided support during peak periods as required.
- Transported items between departments using forklifts or electric pallet jacks.
- Maintained a clean and safe work environment by adhering to all safety protocols and procedures.
Warehouse Worker
Rugby Architectural Building Products
Grand Prairie
06.2006 - 04.2011
- Investigated any reported problems regarding shipping errors or damages.
- Ensured safety protocols were followed at all times while operating machinery.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Processed returns of defective merchandise as required.
- Verified accuracy of incoming shipments against purchase orders.
- Maintained accurate inventory records using computerized tracking systems.
- Performed cycle counts to maintain accurate inventory records.
- Inspected incoming shipments for damage or discrepancies.
- Assembled orders according to customer requests.
- Provided assistance in loading and unloading containers from ships and trains.
- Maintained stock levels in accordance with company policies.
- Followed established guidelines for picking orders accurately.
Education
Berkner High School
Richardson, TXSkills
- Forklift operation
- Inventory management
- Safety compliance
- Load inspection
- Customer service
- Order accuracy
- Team collaboration
- Dining room setup
- Conflict resolution
- Performance feedback
- Equipment maintenance
- Shipping coordination
- Record keeping
- Material handling
Timeline
Forklift Operator
JCPenney Distribution Logistics Center
07.2023 - 06.2025
Head Wait Staff Trainer
P.F. Changs
07.2018 - 08.2023
Warehouse Receiving Clerk
Builders First Source (Formerly BMC)
08.2014 - 10.2022
Warehouse Worker
Staff Force Personnel Services
06.2012 - 03.2014
Warehouse Worker
Rugby Architectural Building Products
06.2006 - 04.2011
Berkner High School