John Forrest
Viera
Summary
Dedicated and experienced individual seeking to contribute value to a reputable company through solid customer service skills, leadership abilities, and energetic efforts in an organized role. Personable Guest Services Agent skilled in communicating with guests to provide information, resolve challenges, and deliver exceptional guest services illustrated over 7 years of work experience.
Overview
6
6
years of professional experience
Work History
Guest Relations Supervisor
321 Boat Club and Rentals
01.2023 - Current
Content Creator & Streamer
Freelance
01.2020 - 01.2023
- Produced and streamed content on platforms including TikTok, Instagram, and YouTube
- Specialized in gaming content, particularly Fortnite and Warzone.
Court Monitor
Urban Air Trampoline and Adventure Park
01.2019 - 12.2019
Cashier/Court Monitor
Sky Zone Trampoline Park
09.2018 - 01.2019
- Winner of Skyzone Wow Award, more than 20 times
Education
High School Diploma -
Homeschool Class Of 2020
Home01.2020
Skills
Leadership
Eagle Scout, Senior Patrol Leader, Boy Scouts of America (10 years)
Camp Counselor & Summer Lifeguard, Black Creek BSA Camp, Savannah, GA
Pilot with 60 flight hours, proficient in planning, checklists, and schedules
Sales and Upselling
Food and beverage knowledge
Brand representation
Complaint Handling
Marketing and Promotions
Guest communication
Accomplishments
Awards & Acknowledgements
- The President’s Volunteer Service Award, Gold Medal, 2018
Received Gold Medal for volunteer efforts in the community. Received Medal and letter from the White House. - Achieved the highest rank in Boy Scouts of America, Eagle Scout, demonstrating dedication and commitment for a little over 7 years
Timeline
Guest Relations Supervisor
321 Boat Club and Rentals
01.2023 - Current
Content Creator & Streamer
Freelance
01.2020 - 01.2023
Court Monitor
Urban Air Trampoline and Adventure Park
01.2019 - 12.2019
Cashier/Court Monitor
Sky Zone Trampoline Park
09.2018 - 01.2019
High School Diploma -
Homeschool Class Of 2020
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