John Fracasso
Hamden,CT
Summary
Compiled and analyzed data to determine approaches to improve performance. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking position. Offering excellent communication and good judgment.
Overview
21
21
years of professional experience
Work History
United States Census
US Government
New Haven, CT
03.2020 - 01.2021
- 2Conducted research to answer questions and handle issues using multiple systems and resources.
- Met with members to understand goals and recommend solutions to fit specific needs.
- Worked with public daily
- Verbal communication skills used daily.
- Helped diffuse tense situations
- On spot problem solving and troubleshooting
- Take precise notes
- Keep track off all miles traveled and hours worked
- Be team player
Environmental Service Technician
Yale New Haven Health System
New Haven, CT
01.2014 - 09.2020
- Monitored spaces for environmental safety hazards.
- Formulated and implemented long-range plans for environmental programs.
- Cleaned certain pieces daily and maintained weekly, monthly and semi-annual procedures for less critical lines.
- Handled spills in work and common areas and used proper methods to clean and sanitize each material.
- Conducted hazardous waste management studies.
- Set up beds or other furniture in rooms.
- Assisted client with permitting, inspections, groundwater sampling and soil sampling.
- Followed specific cleaning schedules based on patient needs.
- Maintained patient and hospital confidentiality.
- Performed environmental site assessments and provided remediation recommendations.
- Maintained spotless restrooms and break rooms with detail-oriented approach and consistent attention.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Disassembled production lines fully to avoid equipment breakdown.
- Collected, sorted and disposed of garbage and recycling from production work areas.
- Reassembled production lines efficiently to restore production with minimal downtime.
- Washed down facility walls, floors and doors regularly with cleaning solutions and sprayers.
- Worked with team members from multiple departments to maintain strict cleanliness standards.
- Implemented extra protections during seasons with higher risks of infections such as flu.
Student Intern
City Of New Haven
New Haven, CT
07.2001 - 08.2014
- Prepared meeting materials and took clear notes to distribute to stakeholders.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Delivered clerical support by handling range of routine and special requirements.
- Answered incoming telephone calls, took down messages and provided information.
- Sorted and organized files, spreadsheets and reports.
- Searched at library and in scholarly databases to locate necessary information for research projects.
- Interacted with customers by phone, email or in-person to provide information.
- Greeted incoming office visitors, answered questions and directed individuals to office locations.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Gained operational knowledge and supported departmental needs.
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
- Achieved management recognition by designing and implementing special project during internship.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
- Performed administrative duties and staff support tasks.
- Completed range of simultaneous job tasks to support professor's academic, research and operational needs.
- Took detailed meeting minutes, prepared meeting rooms and compiled paperwork to support department.
- Planned, prepared and participated in weekly meetings and events.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Analyzed problems, identified solutions and made decisions.
- Restocked office supplies and retrieved files for staff.
- Developed social media strategy templates for Twitter, Instagram and Facebook.
- Upheld office schedule and calendar to coordinate workflow and meetings.
- Applied extensive experience using Adobe Creative Suite to develop multimedia presentations.
- Used Adobe and BlueBeam to archive paper documents electronically, increasing usability and office organization.
- Collaborated in professional team to solve workflow issues.
- Worked on projects using knowledge gained in classes to put together recommendations for issues.
- Maximized productivity by analyzing protocols and identifying areas for improvement.
- Maintained organized inventory by checking stock to determine supply levels, expediting orders and delivering materials to work stations.
- Built rapport with clients to facilitate trusting relationship and provide setting conducive to growth.
- Reviewed related literature and conducted investigations to support research efforts.
Education
Associate of Arts - Film
Gateway Community College
New Haven, CT06.2019
High School Diploma -
Xavier High School
Middletown, CT06.2003
Skills
- Risk limit determination
- Grid balancing
- Compliance adherence
- Risk mitigation
- Workplace training
- Compliance risk management
- Statement Reconciliation
- Punctuality
- Precise records keeping
Timeline
United States Census
US Government
03.2020 - 01.2021
Environmental Service Technician
Yale New Haven Health System
01.2014 - 09.2020
Student Intern
City Of New Haven
07.2001 - 08.2014
Associate of Arts - Film
Gateway Community College
High School Diploma -
Xavier High School