Summary
Overview
Work History
Education
Skills
Timeline
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JOHN FRANK

Phoenix,Az

Summary

Reliable professional with background in customer-facing roles, excelling in highly productive environments where task

efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring

smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and

adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.

Overview

12
12
years of professional experience

Work History

Assistant Manager

Shell Minute Mart
06.2025 - Current
  • Assisted in daily operations by managing inventory levels and ensuring product availability.
  • Supported team in maintaining high standards of customer service through effective communication.
  • Coordinated staff schedules to optimize coverage during peak hours and enhance efficiency.
  • Implemented store promotional displays to boost sales and improve customer engagement.

Cashier Team Lead

SUBWAY®Restaurants
02.2024 - 05.2025

· Performed daily opening and closing procedures for the register area.

· Maintained accurate records of all transactions, ensuring compliance with company policies and procedures.

Ensured compliance with all safety regulations while performing tasks.

· Provided guidance to cashiers on how to accurately ring up customers' purchases.

. Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.

· Trained new cashiers on proper use of registers and store policies

Shift Leader/Cashier Assistant

Burger King
08.2019 - 01.2023

· Assisted in training new employees on shift operations.

. Inspected food preparation areas to ensure proper sanitation standards were met at all times.

· Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and

sanitary environment for customers and staff alike.

. Adhered to all health code regulations while prepararing food items for customers

Merchandiser

Coca-Cola
07.2019 - 08.2021

Inspected shipments for quality control purposes prior to stocking shelves or racks with merchandise.

. Arranged items in favorable positions and areas of store to attract customers and optimize sales.

. Printed labels and tags for for-sale merchandise.

· Organized displays according to company standards and specifications.

· Ensured safety protocols were followed at all times while operating machinery.


Freelancer

Express Employment Professionals
04.2014 - 07.2019


. Identified needs of customers promptly and efficiently.

. Analyzed key performance indicators to identify effective strategies.

· Ensured that all safety regulations were followed while working onsite.

. Followed instructions from supervisors regarding specific tasks that needed to be completed.

. Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.

· Operated pallet jacks and forklifts to load and unload supplies and materials.

· Completed variety of physical labor tasks.


Education

GED -

Memorial HS
Tulsa, OK
05.1995

Skills

    Merchandise stocking

    Problem solving

    New hire training

    Visual merchandising

    Food preparation and safety

    Cash handling

    Forklift operation

    Microsoft outlook

    Collaborative team work

Timeline

Assistant Manager

Shell Minute Mart
06.2025 - Current

Cashier Team Lead

SUBWAY®Restaurants
02.2024 - 05.2025

Shift Leader/Cashier Assistant

Burger King
08.2019 - 01.2023

Merchandiser

Coca-Cola
07.2019 - 08.2021

Freelancer

Express Employment Professionals
04.2014 - 07.2019

GED -

Memorial HS
JOHN FRANK