John Fredericks
Berkeley,CA
Summary
Professional driver with strong expertise in safe and efficient transportation. Skilled in route planning, vehicle maintenance, and customer service. Strong focus on teamwork and adaptability, ensuring reliable and flexible support for changing needs. Known for punctuality, dependability, and excellent communication skills.
Overview
26
26
years of professional experience
Work History
Shuttle Driver
Cozy Carriage Co
Antioch, CA
04.2023 - Current
- Conducted regular vehicle inspections to identify potential maintenance issues, contributing to overall fleet reliability.
- Maintained clean and neat shuttle for passenger comfort.
- Operated with safety and skill to avoid accidents and delays.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Developed strong knowledge of service area geography, enabling prompt navigation between destinations.
- Transported customers to and from Location.
- Demonstrated excellent communication skills while interacting with passengers to address their needs and concerns.
- Promoted a positive image of the company by maintaining a professional appearance and attitude at all times while on duty.
In-Shop and Delivery Driver
Instacart
San Francisco, CA
07.2019 - 12.2022
- Grocery shop for customers at various store locations then deliver to their home or business
- Followed safety protocols to ensure secure delivery of all items.
- Enhanced customer experience by swiftly resolving delivery issues and concerns.
- Adhered to company guidelines for handling fragile items, reducing damage incidents.
- Utilized GPS technology to navigate delivery routes and improve efficiency.
- Managed delivery schedules to ensure timely arrival of goods.
- Improved delivery accuracy by verifying order details before departure.
- Delivered exceptional service by maintaining a professional demeanor and appearance.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Driver
Uber
San Francisco, CA
06.2017 - 01.2020
- Pick up passengers or food from various locations and drop off at specific destinations
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Obtained signatures from customers upon delivery of goods.
- Maintained clean and organized vehicle, enhancing professional image of company.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
Delivery Driver
Progistics Distribution
San Leandro, CA
03.2015 - 06.2017
- Load company vehicle scan packages using the Dora
- Deliver packages to costumer by ringing door bell or calling
- Inspect and refuel company vehicle
- Helping others if needed
- Skills Used: Team work reliable punctual get the job done
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Warehouse and Material Handler
Federal Express Corp
Oakland, CA
01.1999 - 01.2012
- Sort and move packages and freight
- Check labels for correct destinations
- Identify packages needed by Customs
- Use advanced scanning technology to allow customers to track their packages
- Keep warehouse clean, organized and safe
- Make runs to other warehouse units using the Company vehicle
- Receive products, match inventory to customer packing slip
- Receive deliveries; log receipts on shipping form and deliver to trucks
- Keep accurate and detailed records
- Offload and reload Airbuses, DC10's, MD11's, 727's, and Feeder Airplanes
- Managed movement of materials to ensure smooth operations.
- Improved efficiency by organizing storage areas.
Education
High School Diploma -
Mt. Eden High School
Hayward, CA06.1997
Skills
- Delivery driver experience
- Customer service
- Driving
- Hospitality
- Organizational skills
- Van driver
- Commercial driving
- Heavy lifting
- Custodial experience
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Shuttle Driver
Cozy Carriage Co
04.2023 - Current
In-Shop and Delivery Driver
Instacart
07.2019 - 12.2022
Driver
Uber
06.2017 - 01.2020
Delivery Driver
Progistics Distribution
03.2015 - 06.2017
Warehouse and Material Handler
Federal Express Corp
01.1999 - 01.2012
High School Diploma -
Mt. Eden High School